GM Head of Digital Factory
Alinma Bank
مجموع سنوات الخبرة :23 years, 3 أشهر
• Leading Digital Banking Strategy’s execution and driving the banks cultural transformation
towards digitization
• Managing digitalization across a portfolio of Customers’ Products, Services and Experience
for Retail and Corporate Banking
• Facilitating the agile way of working to shorten the time to market and foster innovation
• Developed and implemented digital strategies to improve customer engagement, reduce
operational costs, and increase revenue
• Led a team of digital experts to create and maintain a digital factory to increase efficiency
and profitability
• Analyzed and optimized online customer experience to improve customer satisfaction and
loyalty
• Developed and maintained website and mobile applications to ensure seamless customer
experience
• Coordinated with cross functional teams to ensure timely delivery of projects
• Collaborated with stakeholders to ensure the development of high quality digital products
• Developed innovative digital solutions to address customer needs and drive business
growth
• Monitored and reported digital metrics to measure success and identify opportunities for
improvement
• Plan and monitor the successful implementation of Bank strategy. Responsible for the
quality and technical approach taken by team members, ensuring it is inline with the Bank
strategy - and that projects are delivered on time and on budget.
• Developed and maintained relationships with partners, vendors, and other stakeholders to
ensure the successful launch of several high-profile projects
• Established processes and procedures for the development team to ensure projects were
delivered on time and within budget
• Developed and implemented a process re-engineering to reduce the time it takes to launch
new products and services
• Creating and implementing service-oriented solutions for bank core applications, channels
and B2B integration to achieve Business Demand
• Plan, coordinate, and supervise all activities related to the design, development, and
implementation of organizational Business Intelligence reporting and analytics
• Ensured compliance with all relevant data privacy and security regulations
• Developed and maintained collaborative relationships with third party vendors and external
stakeholders
• Acted as a liaison between internal and external stakeholders to ensure successful
integration
• Developed and maintained policies and procedures related to information management and
integration
Participate in the start-up of the the bank with essintial involvement in varoius IT projects. The participation include Evaluating Vendors, Vendor selection, Manaing projects, Business requirements gathering, Implementation, Testing(Unit, SIT, UAT) deplyoyment to production for the following:
Enterprise Logical Data Model project.
MDM
Simah Cache
Business Inteligance
Information Management
SAMA Reporting System
Building the bank infrastructure for Information Managements and Business Intelligence
• Developed and implemented an Information Management Framework and policy that
ensured data accuracy, compliance, and security
• Responsible for the development of analytics and reporting solutions to support business
operations and strategy
• Designed and implemented a data governance model to ensure data integrity, consistency
and accuracy
• Managed the implementation of a data warehouse to improve the accuracy and
effectiveness of data analysis
• Developed and implemented an effective data strategy to ensure data quality across all
business units
• Developed and maintained an enterprise data model and metadata repository to support
data analysis and reporting
• Monitored and maintained data quality through the use of data profiling techniques
• Developed and implemented ETL processes to support data extraction, transformation and
loading
• Created and maintained dashboards to provide visibility into key performance indicators and
business trends
*-Planning, organizing, directing and controlling resources in order to ensure the risk among various STC assets (Exchange, Mediation, Integerations and Billing) remains within acceptable bounds .
*-Identifying the threats and vulnerabilities that might impact the assets under review, assist in identifying the likelihood of a threat and vulnerability pair affecting the asset and the impact of a threat exploiting the asset.
*- Identifying existing and new controls to mitigate the risk.
*- Identifying changes to risk or new risks that might affect the asset under review.
Elite Leadership Development Program September 2021 - March 2022
ksu