Abdallah Aqrbawi

Closed debt relief sales with U.S. clients by identifying customer needs, handling objections, and presenting suitable financial relief solutions. Conducted high-volume outbound calls to prospective clients across the United States, qualified leads based on eligibility and interest, and managed customer follow-ups using Insight CRM. Consistently exceeded monthly KPIs and achieved approximately 115% of sales targets while supporting the team by handling escalated customer cases and maintaining a professional client experience.

Managed customer relationships from the initial inquiry stage through final application processing. Assisted clients with document verification, application preparation, and compliance requirements while coordinating appointments, follow-ups, and case updates to ensure a smooth customer journey. Maintained accurate customer records, handled data entry, and resolved customer concerns professionally while delivering strong service standards.