Support Services Manager
Panda Retail Company - Saudi Arabia
Total years of experience :13 years, 4 Months
- HR Operation Management Strategic Planner
- HR Department Budget Controller
- Monitoring Company Staff Cost
- Developing HR Operation P&P
- Employees Relationship Management
- Shared Services Management (Administration & facilities)
- Managing Staff Wellness Initiatives
1- Policies & procedures implementation by adhering & guiding the implementation of HR division business plans and budgets in accordance with A.M.S Baeshen overall strategies and directions.
2- HR Operation:-
A- Ensure timely renewal of medical insurance contract for all employees.
B- Ensure proper processing of medical claims in order to reimburse the payment of the employee.
C- Processing all the business trip requests of the employees (Travel & Accommodation)
D- Processing all the business card requests for all the employees.
E- Ensure proper processing of business trip claims in order to reimburse the payment of the employee.
F- Ensure timely renewal all contract & processing the payment of A.M.S Baeshen rent sites.
G- Processing the invoices of the supplier (telecom provider, hotels. travel agency, maintenance company, Press, Electricity service, stationery provider).
3- Work Place Service:-
A- Supervising the maintenance company supervisor & labors (technicians, cleaners, tea boys).
B- Supervising the receptionist employee in head office.
D- Processing all the stationery requests.
E- Monitor the administrative functions at A.M.S Baeshen office.
F- Ensure timely renewal of maintenance contracts in order to provide uninterrupted services.
1-Review the changes or amendments made to existing policy and procedures by the HR Support Services departments with respect to identify gaps and improvement opportunities in order to meet the company objectives.
2-Guide and lead the HR Support Services department in order to ensure efficiency of work flow and meet company’s requirements.
3- Responsible for all business trips of Western Region staff (Travels, accommodations, and transportation)
4-Supervision of Company’s events and at anniversary in Western Region (Meetings, Conferrers, Trainings, and gatherings)
5- Creating & analyzing the PR/PO through ERP system.
6- Solve all issues for Western region in; Travel/Transport/Accommodation/ Events/ Financing Issues.
7- Team leader of staff.
8- Responsibility for all reimbursement of business expenses requests for WR staff.
9- Daily dealing with travel/hotels/transport suppliers.
10- Auditing the invoices & follow up with our Financial department for the related invoices of Travel Agencies /Transport Companies /Hotels/ Catering Companies.
11- Daily Interaction with Top Management to meet their imminent travel requirements.
12- Correspond with foreign/international clienteles/suppliers related to Travel/Accommodation issues.
13- Responsibility the accommodation of all staff in Hajj Project .
14- Processing all car allowance requests for WR staff.
15- Coordinate/assist on the preparation of the contracts related documents regarding create or renew for the suppliers contracts .
16- Prepare the reports of the section.
17- Create & develop the section databases.
18- Processing all health club requests for Western Region staff.
1- Secures & fills information by completing the Petrochemicals database.
2- Organizing and coordinating the Agenda of Administration department .
3- archiving the files, file hard electronic copies of documents, and correspondence.
5- Prepare the division monthly report.
hr majour