Systems Integration - Senior Business Analyst
Thiqah Business Services
Total years of experience :11 years, 4 Months
High Level Solution Designer
- Met Business stakeholders and tackled functional concerns from IT perspective
- Ensured compliancy of the functional requirements with the IT-stack systems' capabilities
- Managed the IT End-to-End design of the solution
-Drafted the solution Design Document to be used as single reference for the solution requirements by development teams.
ETL Designer
- Designed & developed various ETL services to meet business requirements.
- Handled Pre-prod & Production Releases and followed up with the whole Release process including QA activities and deployment
Data Quality Analyst
- Created the Data Governance Operational Model for the client
-Supported upper management in their RFP for the purchasing of a Data Quality tool
-Improved the integrity, completeness and consistency of the data in multiple systems owned by the client.
Banque Saudi Fransi Riyadh, Saudi Arabia
Audit Division, COOP Trainee June 2013 - Jan 2014
• COOP Training with Banque Saudi Fransi.
As a Management Information Systems intern, my responsibilities were not only limited to technical roles, I went beyond that to handle some business-related tasks. My roles at that period included:
o Risk Assessment
* Attended sessions and presentations on operational, financial, compliance and IT risks
* Developed a risk assessment template to measure and rank bank's branches risks. The template is used then to develop the Audit Plan of 2014
o Data Analysis
* Participated in audit projects by analyzing data files, generating SQL reports and preparing reports to higher management for decision making purposes
o Internal Audit Processes
* Performed a Gap Assessment analysis on current audit methodology and procedure manuals by comparing them with the industry's best practices (IIA, ISACA and BASEL II)
Jarir Bookstore Dhahran, Saudi Arabia
Computer Supplies Section - Sales Executive Jul 2012 - Mar 2013
• Salesperson
o Professional Excellence
* Achieved sales target set by management for three months in a row
* Best Part-time employee in August and March (Evaluated with score A)
o Team Leadership
* Led and trained a team of four Sales Executives as their On-the-job training
o Customer Engagement
* Assisted customers by listening to them and understanding their needs and helping them make the correct buying decision
* Dealt with customers' complaints and solved their issues as a Customer Service Representative
o Technology Background
* Promoted a wide variety of products including computer software, hardware and networking solutions and explaining to customers products' features and advantages
Extra-curricular Activities
KFUPM Voluntary Day - Marketing Campaign Representative Feb 2010
o Social & Communication Skills
* Answered students' enquiries on the Voluntary Day and registered participants
KFUPM Voluntary Day - Volunteer Feb 2009
o Teamwork
* Delivered basic needs for needy families
* Contributed to Orphans Entertainment Program
King Fahd University for Petroleum & Minerals (KFUPM) Dhahran, Saudi Arabia Bachelor of Science in Management Information Systems Sept 2008 - Aug 2014 • Qiyas Tests [Similar to SAT]: 80% (Top 2nd percentile kingdom-wide) • Relevant Coursework: IT in Society, IT Project Management and Principals of Marketing • Course Projects: