HR Administrator – Workforce Management
SERCO MIDDLE EAST, ABU DHABI AIRPORT
Total years of experience :5 years, 9 Months
(The purpose of the job is, primarily maintain the rostering and Time & attendance administration for contracts in Serco ME, using the Time2Work workforce management tool, Matrix and Excel.)
❖ Assisting in compiling and publishing rosters using the Time2Work Rostering Tool and Excel in accordance with company policies and standards and forecasted demand monthly.
❖ Tracking of staff movements on a day-to-day operation.
❖ Creating and maintaining an overall staff annual leave plan.
❖ Planning and scheduling of all required training in conjunction with the relevant stakeholders.
❖ Deal with staff roster issues and make necessary adjustments to provide efficient and effective duty arrangements.
❖ Monitor and review the effectiveness of the roster arrangements, make necessary adjustments and escalate to Head of WFM for any issues that require further management review.
❖ Update and maintain data in relevant sections to ensure staff resourcing, availability, and overtime are accurately recorded.
❖ Record and update assigned department staff leaves including but not limited to annual leaves, sick leave, time-of in-lieu (TOIL) quota and claims in the Human Resource System (SAP).
❖ Ensure correct overtime submitted (Payroll Data), processed and paid to respective staff as per the assigned department whilst coordinating with the HR Department.
❖ Implement Time & Attendance system procedures within Serco ME.
❖ Monitor and track staff time & attendance.
❖ Create and maintain daily & monthly reports.
Procurement & Inventory related tasks:
❖ To Procure Monthly Provision for Fleet Vessels and operational fleet requirements.
❖Manage various suppliers and vendors in market.
❖ To Process LPO (Local Purchase Order) by Excel and word for urgent materials required.
❖ To Process Payment Related Functions with Invoices Provided by Supplier and DN of Materials Received.
❖ Uploading Purchase Requirement in Oracle System to receive quotes from various suppliers and process Purchase Orders.
❖ Receiving & Issue Materials in both Maximo and Ebab Oracle System.
❖ Utilizing Maximo ERP system for Inventory Management.
❖ Generating Inventory Analysis Physical Count Reports for Stock Ensuring and to purchase for replacing stocks.
❖ Preparation monthly Reports on Expense and Cost Savings.
❖ Generating various Inventory Reports such as Transaction
report, Inventory Balance, Item Availability etc. in Maximo
ERP System.
❖ Communication of complaints to the responsible teams via both telephone and Email after receiving complaints Via both telephone and email.
❖ Creation of Work Orders and Closing of Work Orders in Maximo ERP System by the end of every month by validating the job from every responsible department.
❖ Assigning the Required team such as Mechanical or Electrical or plumbing for the received complaints for the complaints received.
❖ Validation of Permit to Work (PTW) both internal and external documents.
❖ Preparation of Asset Utilization Reports on Maximo ERP System.
❖ Utilization of Maximo ERP System for Inventory
Management & Procurement.
❖ Creation of Service Request using Maximo ERP system. (For Both CM & PM).
(i) Generating sales over telephonic conversations.
(ii) Assisting customers with their queries.
(iii) Providing Training for new joiners for call center.
(iv) Follow up with customer as well as inventory, logistics & Delivery team related with orders.