it support
DELL
Total years of experience :3 years, 6 Months
IT support and help desk
troubleshooting L1 and L2
TICKETING SYSTEM, FOLLOW UP WITH THE USERS
Help desk and user support
receiving ticket and calls and assigning ticket to the correct team
helping the user and organization to solve computer L1 and L2 problems .
Organizing the work
Major:
help desk systems, and networking , end user support , systems support , and systems administration . learned also networking and how to develop my self