Sales Executive
Damas Jewellery
Total years of experience :17 years, 7 Months
• Handling customer’s services, and customer’s feedback management.
• Maintaining and developing relationships with existing customers in person, and via telephone calls and emails
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• Making accurate, rapid cost calculations, and providing customers with quotations.
• Challenging any objections with a view to getting the customer to buy.
• Handling Make To Order, and special orders according to the customer requirements
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• Presenting the product in structured professional way, face to face
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• Assist in developing brand identity and recognition.
• Acting as a contact between a company and its existing and potential customers.
• Recommend creative selling techniques based on market and product knowledge.
• Working with sales operations and sales leadership to ensure business is transacted accurately.
• Provide accurate and timely forecast’s using the appropriate sales tools and techniques.
• Working in different internet programs including Microsoft outlook.
• Using the E-mails to make connections with the suppliers for ordering products.
• Attending team meeting and sharing best practice with colleagues.
• Making sure company’s polices applied.
• Arrangements for interviews.
• Coordinating employee’s profiles and references.
• Coordination of employee’s benefits and incentives.
• Performance evaluation.
• Dealing with compliance issues from employees.
• Insure the maintenances of the firm's pay system.
• Making sure firm's polices applied.
• Regular meetings with top management to review HR police.
• Front area supervisor.
• Handling customer’s services, customer’s compliance.
• Storing products prices into the system.
• Coordination of delivery.
• Handling Sales and Marketing activities.
• Handling advertisement activities.
University of Jordan, June 2010 Amman, Jordan Degree: B.Sc. – Business Administration
Al fuhees School Amman, Jordan July 2005 Information administration