Group Information Systems Auditor
Al Fahim Group
Total years of experience :23 years, 2 Months
The group was founded in 1958 and is based in Abu Dhabi, UAE. It engages in automotive, industrial, properties, hospitality and travel businesses.
Designation Chronology:
• Jun '08 - Present: Group Information Systems Auditor
• Aug '06 - Jun '08: Sr. Systems Engineer & Helpdesk Supervisor
Key Projects:
• Audit Automation on Protiviti Portal.
• Health Safety & Environment Policy.
Succession Planning at Succession Academy.
• Authority Matrix and Chain of Command.
• Windows Security Automation Server.
• System Backup on VERITAS and Symantec Live State.
• System Security Project.
• Service Desk (Magic Helpdesk) and SLA Project.
• Technology Specification Sets for Standard Hardware and Software.
• UNIX-W2K Interconnection with Samba.
• Centralized Backup System.
• System Migration Project (Novell To Windows / UNIX).
• RAS/VPN Project
• System Security Assessment and Analysis.
• Automated Antivirus Project
• Mail Relaying and SMTP Antivirus Project
• System Design and Documentation.
• System Policy and Procedure.
• System Imaging and Standardization Project.
• Network Storage Project.
• Directory services Project.
Responsibilities- as Group Information Systems Auditor:
• Managing all activities pertinent to the execution of large scale group wide information system audit jobs in addition to assisting the group risk and internal audit manager to carry out all assigned duties.
• Initiating and concluding several internal audits of group companies independently and executing internal check on all of their businesses and allied activities.
• Ensuring audit compliance with group policies and procedures, instituting systems for error monitoring and enforcing checks and balances systems to ensure the safeguarding of group interests by preventing frauds and breaches.
• Reviewing the existing procedures in terms of operative, information technology, financial systems and internal control system sufficiency and suggesting apt improvements.
• Issuing internal audit reports, receiving auditee comments and preparing MIS reports to be presented to the management in order to facilitate strategic interpretation.
• Following up on the implementation of audit recommendations, participating in the annual inventory exercise and reporting results gleaned to the management.
Responsibilities- as Sr. Systems Engineer & Helpdesk Manager
• Installed and managed Windows Security Patches updates using the WSUS Server, performed system backups using the VERITAS and Symantec live state platforms and working on the integrated System Security Project.
• Managed all DHCP, DNS, HTTP, FTP, Portal and SMTP services and ensured maximum redundancies are available for all active and passive network components.
• Configured and maintained the wireless network. security assessment for wired and wireless network vulnerabilities using the Retina, Superscan, Nessus, Ethereal, Tripwire, Aircrack, Airsnort, Kismet and Net Stumbler platforms.
• Monitored and managed performance related issues on the network, documented and maintained configuration and communications information related to active and passive LAN components.
• Oversaw Cisco Networks, performed process management and balance score card functions in addition to ITIL, disaster recovery planning and SLA management.
• Handled structured cabling, network hardware and telecommunication links, managed user’s accounts creation and associated access issues for corporate network clients as well.
• Spearheaded the Service Desk project, devised the service support module and aligned its objectives to the overall strategic roadmap and goals envisaged.
• Formulated technology specification sets for standard hardware and software, ensured that all calls were responded to within the stipulated time as per assigned priorities.
• Distributed calls received to the team members according to their roles, expedited and followed up on their progress in addition to escalating issues if deemed unsolvable by the helpdesk team.
• Coordinated with suppliers on the progress of jobs outsourced, ensured that all calls attended are duly recorded, formulated management reports and extended support on legacy systems and printer devices.
The institution is the UAE's premier state chain of technological institutes aimed at imparting excellence in technical and scientific education.
Responsibilities:
• Administered systems on Sun Machines, Linux Red Hat, Suse, Windows 2003, 2000, NT 4.0, 98 and Novell platforms and managed all issues from user’s printers to servers and network management.
• Performed server installation and configuration, systems upgrade and patching, managed automated Windows XP installation, PC-UNIX Xserver emulation, UNIX-W2K interconnection with samba and centralized backup systems for all the above OS’s.
• Managed the System Migration Project from Novell To Windows/UNIX, undertook RAS/VPN setup, ensured internet & intranet connectivity, proxy firewall configuration and system security.
• Scheduled automated anti-virus updates, SMTP installation, mail relaying and SMTP virus scanning, programmed with shell and batch scripts, performed network segmentation, managed network connectivity and TCP/IP.
• Installed and configured internet services, performed ORACLE database management, managed the organizational helpdesk system and the Security Systems Project deployment and auditing.
• Instituted intrusion detection and protection, vulnerability assessment systems and encryption technology, managed RAID systems and SCSI technology.
• Oversaw UPS systems, managed on-purpose and emergency system shutdown, handled network storage, directory services, system design and documentation.
• Managed the system imaging and standardization project, formulated system policies and procedures, tender specification and evaluation in addition to providing all round technical support to users.
Other Professional Experience:
• Mar '00 - Sep '00: Technical Support Engineer, Atheer Computers Est, UAE.
• Mar '97 - Apr '99: Sales Engineer, Care Computers Est, Pakistan.
• Jan '96 - Jun '96: Technical Support Engineer, TransWorld, UAE.
Key Training Attended: • Apr 2007: ITIL Foundation, AFG, UAE. • Mar 2007: BMC Service Desk Express 9.0, Fourth Dimension Systems, UAE. • Jan 2006: Implementing & Administration of MS Exchange 2003, Exceed,UAE. • Apr 2005: Implementing Microsoft MOM & SMS, Exceed, UAE. • Feb 2005: Building Web Ser Application with Novell, Novell, UAE. • Nov 2004: Red Hat RHCE RH300 Linux, HCT, UAE. • Jul 2004: Implementing Dell Enterprise SAN Solution, DIC, UAE. • Feb 2004: Veritas Advanced Net Backup 5.1 for Windows, UAE. • Nov 2003: Veritas Advanced Net Backup 5.0 for UNIX, DIC, UAE • May 2003: Directory and DB Integration using DirXML, Novell, UAE • Mar 2003: Adv. Technical Training on Novell Service, Novell, UAE. • Mar 2003: Real Secure, ISS, UAE & CA eTrust Antivirus, Computer Associates, UAE. • May 2001: Solaris System Administration, Sun Microsystems, UAE. • Feb 2001: ZENworks Training, Novell, UAE. • Dec 2000: MS W2K Directory Services, CompuBase,UAE. • Nov 2000: Implementing MS W2K Network Infrastructure, CompuBase, UAE. • Nov 2000: Implementing MS W2K Pro and Server, CompuBase, UAE. • Oct 2000: MS W2K Network and Operating Sys. Ess., CompuBase, UAE. • Jul 1999: Web Designing & Publishing, JAMNET Technologies, Pakistan. • Jun 1999: Microsoft Windows NT 4.0 Workstation, Faith Group, Pakistan. • May 1999: SMS, SQL Server, JAMNET Technologies, Pakistan. • Feb 1999: TCP/IP, IIS and Proxy Server. JAMNET Technologies, Pakistan. • Jan 1999: MS Visual Basic 5.0, Faith Group, Pakistan. • Apr 1998: Oracle 7 with Developer 2000, New Star Tech,Pakistan. • Dec 1997: ISO-9000, QA & Inspection Services (Pvt) Ltd, Pakistan. • Dec 1997: Local Area Network, Innovative Computer Academy, Pakistan. • Jan 1997: FoxPro for Windows, Faith Group, Pakistan. • Aug 1996: Programming C ++, Digital Computers, UAE.