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abdul mohaymen abdulhamid, IT Assistant

abdul mohaymen abdulhamid

IT Assistant·mufeed

Saudi Arabia

Diploma, Computer Science And Computer Networks

Work experience

Total years of experience: 10 years, 10 months

IT Assistant

July 2018 - Present

mufeed

Medina, Saudi Arabia

July 2018 - Present

Company industry:
Oil & Gas
Job role:
Information Technology

Computer Data Encoder, IT help desk

February 2013 - December 2015

King Saud University

Riyadh, Saudi Arabia

February 2013 - December 2015

o Troubleshoots computer system software,
o Pc formatting Operating System such as Windows XP, Windows 7, Windows 8, Windows 10, repair and maintenance,
o Proficiency Microsoft Office (Access, Outlook, Excel, Word, and PowerPoint), in addition to Microsoft Project
o Adobe Design Applications (Photoshop CS4)

• Manage and maintain files, records, and correspondence for meetings
• Type documents, drafts, and reports
Follow up with customers to ensure issue has been resolved.
• Handling incoming calls and other communications.
• Managing filing system.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing

o Network installation LAN network (cabling, modifying, configuring and testing)
o Makes sure all computers are fully loaded with all the latest applications and up to date with Microsoft products.
o Installing and upgrades operating system, format PC and laptop installing all windows, installing all application needed, condition software system, installing all type of printer though LAN and cable US and scanner

• INCLUDING COMMUNICATION SKILLS, LISTENING SKILLS, PROBLEM RESOLUTION AND POLITENESS
• -RESPONDED TO CUSTOMER INQUIRY CALLS, QUICKLY ASSESSING THE CONSUMERS NEEDS AND PROBLEMS IN ORDER TO DELIVER AN IDEAL SOLUTION

Company industry:
IT Services
Job role:
Customer Service and Call Center

Education

Mindanao Islamic Computer College

June 2010

June 2010

Diploma, Computer Science And Computer Networks

Philippines

GPA (point): 2 out of 5

GPA (point): 2 out of 5

Microsoft Enterprise, word, outlook, and Excel Computer software and hardware Photoshop editing video PC windows operation and Installing basic Networking
View attachment

Skills

Computer Sales
Expert
Computer Sales
Expert
Computer Games
Expert
Computer Games
Expert
Microsoft Office Applications
Expert
Microsoft Office Applications
Expert
Computer Setup
Expert
Computer Setup
Expert
Data Entry
Expert
Data Entry
Expert

Languages

English
Expert
Arabic
Intermediate

Training and Certifications

Training
Computer Hardware Servicing NCII
Technical Education and Skills Development Authority
Sep 2010
Show credentials
Computer Hardware Servicing NCII
Technical Education and Skills Development Authority
Sep 2010
Show credentials
Microsoft office, excel and power point
Mascom Computer Learning Center
May 2007
Show credentials

Hobbies

  • computer technician, office enterprise, data entry , interesting in research problem and photoshop