Abdulnasir Abdulrahman

• Managed material transportation safely and eficiently using Sandvik Toro TH663i trucks.
• Collaborated with team members to maintain compliance with strict operational safety standards.
• Contributed to team discussions and provided feedback to improve processes.

• Proactively reminded employers of their financial obligations, providing clear guidance and support to facilitate timely debt repayments.
• Managed inbound and outbound calls and emails to assist companies in resolving outstanding arrears and ensuring compliance with long service leave requirements.
• Ensured compliance with long service leave entitlements by providing accurate data and assistance to members and employers.
• Maintained detailed records and contributed to process improvements.

• Navigating emotionally charged situations, demonstrating patience, active listening, and conflict resolution techniques to de-escalate tensions and maintain positive client relationships.
• Analysed financial data to manage accounts and develop tailored tax payment plans.
• Maintained accuracy in financial reporting and resolved discrepancies eficiently.
• Communicated with clients to provide clear guidance and ensure timely payments.

• Delivered superior customer service by addressing client needs and managing vehicle logistics.
• Improved operational eficiency through precise recordkeeping and proactive problem-solving.
• Developed relationships with clients, fostering trust and repeat business.