general manager
MALATH
Total years of experience :31 years, 5 Months
service center specialist in hybrid and electric vehicles
we are the main dealer for ( Volvo trucks, Isuzu, Liebherr, case, Daewoo) trucks, equipment and machinery.
Also (Nissan, Renault, Baic, Foton, BYD ) cars.
All with 3s.
my mission was reorganize the sales and after sales for all activities plus make the targets to reach profit point which we do.
. Reorganize and restructure all departments.
. Establish used car Dep.
. Shift company to ERP system.
.Manage communication channels with manufacturer.
. staff evaluation and fitting.
In charge of all the managerial activities of the business in the area
Define and implement long and short term objectives; oversee and control all daily operations, policy implementation, advertising/promotions/marketing activities and strategic direction.
Reorient the organization structure of 100+ employees including key management and support personnel for sales, finance and insurance, service, parts and body-shop departments; evaluate overall and individual performance, and devise/implement proactive management training processes.
Set and administer budgets, initiate cost control to ensure profitability, and improve inventory turnover.
Establish departmental goals with management team, which are based on exceeding the expectations of customers through continuously improving products and services.
June, 1989 - May, 2000: Branch Manager with Al Mulhim Cars Distributors
Launched and operated an authorized dealership agency for Mercedes, Ford, Lincoln, Honda, Subaru, and Hyundai.
Negotiated with vendors and acted as a liaison with manufacturers and suppliers; coordinated promotions and advertising, set budgets, implemented customer relationship programs.
Hired, motivated, and retained quality personnel by creating a positive work environment, resulting in increased employee retention and excellent customer satisfaction; created and implemented a comprehensive employee satisfaction program and incentive package.
Performed annual budgeting, including capital requirements.
managing automotive business
