AbdulQader Ismail ALAhdal

Managing and supporting enterprise IT infrastructure across multiple sites (HO & NFS).

Administration of Microsoft 365 (Admin Center, users, security, access control).

Managing Sophos Firewall, network security, VPNs, and connectivity.

Administration and support of AVAYA IP Telephony Systems.

Supporting CCTV systems, NVRs, storage, and network integration.

Coordinating with vendors (STC, system integrators) for circuits, SIP, and infrastructure upgrades.

Ensuring high availability of IT systems supporting critical aviation fuel operations.

Implementing IT policies, asset management, and documentation.

Troubleshooting complex infrastructure, network, and system-level issues.

Supporting audits, compliance, and operational continuity.

• Monitoring system
•Network & Computer Support
• System Application Support.
• 'System Coordinator Electronic Data Interchange EDI
• Meet business periodically to collect the requirement and implement the same by coordinating with service provider (Navis)
• Review TOS application software logs to maintain the performance level.
• Monitoring system interface between SPARCS, LXE, EDI, Codeco, couerry OCR systems, VMT...etc for smooth functioning of
terminal operations.

.•Administration, Support, Backup & Recovery in Win Server
•Implementing, Administering & Maintaining HP Proliant Microsoft Windows Server.
•Network Infrastructure in different Locations.
•Installing, Configuring and Administering Microsoft Win7, win8 Professional .
•Planning and Maintaining a Microsoft Windows Server Active Directory Infrastructure.
•Network Administration & Configuration in LAN, which is made up of many computers.
•Installing, Configuring, and Managing Terminal Services In House Web Site
•Administration/Maintenance & Development.
•Troubleshooting and Managing VPN & other Remote Network Connectivity’s.
•Data file Back-ups and Recovery Activities
•Development of Inhouse Software in support of the Existing software.
•Providing all kinds of DBA support for development & functional

• System Application Support.
• 'System Coordinator Electronic Data Interchange EDI
3/6
• Meet business periodically to collect the requirement and implement the same by coordinating with service provider (Navis)
• Identify new features in the system to optimize the productivity.
• Provide day to day system support to ensure smooth running of IT function.
• Review TOS application software logs to maintain the performance level.
• Maintain and update the system files such as Master Data Settings, Equipment, Ship, Codes and User Accounts.
• Monitoring system interface between SPARCS, LXE, EDI, Codeco, couerry OCR systems, VMT...etc for smooth functioning of
terminal operations.
• Develop and schedule Reports and EDIs according to customer needs.
• Test and implement the new releases.
• User Management - Granting privilege for new users and perform periodic user review
Debug system errors by coordinating with TOS vendors.
• Ensure all related docs are up to date
• Responsible for Daily Reports and Tonnages monthly Report for all Shipping lines
• Daily Shipping Line's & Tonnage Reports
• Maintain Windows 2008, 2012 R2 Server including Windows Domain management, DNS, DHCP, Active Directory Management,
Domain Security Policy, Users Accounts/ Groups management, Users Disk Space Allocation and Monitoring, Server Data Backup
etc.
• Manage E-mail system (Microsoft Exchange 2010) including users mailboxes management, Recipient Policies, Protocols
management, Web Mail management and Spam mails handling etc.
• To monitor and ensure security of LAN and WAN traffic
• Perform routine network, IT equipment and computer systems maintenance
• Ensure data files privacy, security, integrity and portability
• Perform troubleshooting of software packages and hardware devices on client machines.
• Liaison with Internet Service Provider, Web Hosting and Domain Name Registration and Computer Hardware companies for the
smooth run of the services
• Manage installation and update of Windows,

Administrator of service communications & infrastructure Dept

Purchase, Officer

Assistant Secretary of Executive director