Sr Project Manager/Service Delivery
bank Al Bilad
Total years of experience :23 years, 6 Months
Banking Digital Innovation space.
Responsible for different products/programs/projects to deliver added value business solutions within time/scope and budget involving efforts across multiple value stream.
Tasks includes:
Oversee and coordinate the various projects, products, and other strategic initiatives across the bank.
RFP preparations, product evaluations and vendor selection.
Define Project business requirements with concerned stakeholders and refine them.
Identifying new digital initiatives and validating business requirements.
Discuss technical design documents with solutions architects.
Review product business requirements, acceptance criteria, Impact analysis and technical design documents.
Program/Project budget/planning quick-off, managing the project SDLC including:
o Business Analysis
o UI/UX
o Impact analysis and CAB review
o Design and Development
o SIT
o UAT/Penetration Testing
o TestFlight
o Production release
o Sanity Check
Stakeholder, Business owners, product manager, control units, procurement management
Issues/risks identifications and mitigations
Agile teams coaching to deliver best business value
Budgeting and resource allocations across projects.
Conflict resolutions.
PWG / PSC/ ITC Projects presentations.
Leading Agile, roadmap, and essentially leading the mindset change within the bank.
Ensuring stakeholders satisfactions for every deliverable and identifying area of improvements
Improving the pipeline delivery and portfolio management starting from new demands till public release.
Innovating our delivery framework and suggesting how to progress to deliver best value product and reduce time to market going live.
Ability to influence cross-functional teams and different stakeholders to adopt digital initiatives and technical approach.
Continuous efforts, retrospective, governance to deliver products within budget and satisfy business owners.
Continuous collaborations with the business owners to capture their pain point and resolve their issue by delivering innovative solutions.
Project Mission and Vision
Risk Management, Change Management
Budget; ROI goals, key measures
Team structures: skills, alignment, roles, needs, org structures, etc.
High level Backlog and Release plan
Define Release and Sprint Goals.
Risks, constraints, dependencies
Collaborate with stakeholders, Status reports
Communicate continuously with different project team, Stakeholders to resolve blocking issues.
Get customer requirements
Collaborate with different department and resource management
Verify the acceptance criteria are met
Deliver to customer
Groom the backlog
Being clear in measuring teams output in Velocity, but also value delivered
Performing architecture and design in a sprint
Hardware requirements, Load balancing and different system components.
Tools: MS project, TFS, Jira, Red gate, ...
Projects:
1. Implementing Government web site using Sitecore technology and integrating around 50 e-services(Customer, Business, Contractor) within the new web site.
2. Implementation of Qatar Library Mobile app and integration with their back-end using their API's.
Responsible for different technologies .NET C#, ERP Odoo, Java / J2EE, Android and embedded C and of the
team of developers.
▪ Definition of needs, establishment of specifications and validation of client requirements.
▪ Estimate resources needed for different projects and tenders.
▪ Preparation of the demos in collaboration with the developers for the pre-sale.
▪ Conduct training (Technical and functional) and training planning’s for the team's skill development.
▪ Daily stand up meeting for monitoring SCRUM Agile projects.
▪ Definition of SPRINT backlogs in collaboration with developers.
▪ Help the different team members to solve technical problems.
▪ Understanding the different functionalities involved in the various ERP projects: Management of RFID card
readers system, integration with ERP, HRM, accounting, import, purchase, sale, Inventory…
▪ Part of the development team: involved in the ASP.NET MVC development and design.
Responsible for the development team member and designing of the following applications:
▪ A WPF application for Dermatology destine for a center in the USA.
▪ Management of the database Creation of tables / views / indexes / constraints / stored procedures.
▪ A towing application using MVC.NET and Jquery, SQL Server.
▪ An application for lawyers.
▪ An Application for Clinic Management system (Odoo).
▪ An application for the management of queues in the clinics.
▪ ERP implantation for different companies operating in the importation, sales and installation of industrial
equipment.
▪ Several other applications for different clients.
▪ An Ebanking application (MVC.NET, AngularJS).
▪ Monitoring goals to be achieved and rectification if necessary.
▪ Conduct meetings with clients for requirement gathering needs and follow-up of delivery and training.
▪ Design UI’s and back end database with team members to meet customer needs and requirements.
▪ Demonstrations and training on different products.
▪ Responsible for SQL SERVER installation, upgrades, security, backups, jobs, HA, T-SQL stored procedure, users,
roles, groups…
World leader in the financial market namely stock market management through the 'Longview' software:
LDR Linedata System Management:
Manage developers and QA to develop new reports related to the financial system / compliance system.
▪ Testing these reports to provide high quality reports, these tasks consist of the following:
▪ Writing new requirements in collaboration with QA members
▪ Stabilizes the existing LDR system (T-SQL / C #)
▪ Create a new Oracle report system (PL / SQL).
▪ New reporting design: new requirements for transaction financial system.
▪ Review of the code.
▪ Validate test plans for new requirements with QA team.
▪ Validate the team's budget and resources.
▪ Presentation of the achievements and difficulties encountered by the team for the higher management.
Management of Linedata Application Development Services:
▪ Manage developers and QA's to develop new applications using different technologies (ASP.NET, WCF, T-SQL
...) related to LongView financial market system
▪ Ensure the smooth running of the QA team:
▪ Validate solutions with team members
▪ Code Review
▪ Daily stand up meeting and weekly meeting with Boston team.
▪ End of sprint meeting with US clients.
▪ Daily monitoring of the team and problems escalation if necessary.
▪ Launch of new projects and progress monitoring.
▪ presentations of the products for the international management team.
▪ Product and technical training for team members.
Responsible for MS SQL Server management, database design and administration, Datawarehouse, ETL, SSRS,
SSIS, OLAP and OLTP.
▪ Developing ASP.NET applications with VS 2008, C #, VB.NET, JQuery, JavaScript, XHTML and CSS:
➢ The application is to allow LDAP users to access the Intranet application; Then building Jquery grids with Ajax
calls by passing parameters, exporting data to Excel templates, and building lists of LDAP users by accessing
LDAP.
▪ Database design for CMR business management
▪ Development of: CMR Business Management (a web application): Creation: Business, Calculation Sheet, Order,
Offer, Purchase, Delivery; Billing, using ASP.Net/C# and SQL.
▪ Creating Stored Procedures with T-SQL
▪ Design of the Datawarehouse to store data from another systems FDR and OLTP.
▪ Design and programming of ETL tools with SSIS for transformation and storage of data in our internal system,
use of VBscript in these tools.
▪ Designs and creations of OLAP with SSAS.
▪ Design and development of an online SSRS reporting system that allows clients to view their transactions online.
Transactions are made with credit cards, bank cards or other types of payment
▪ Creation of the ASP.NET website to integrate the developed states with SSRS.
▪ Identifications of new applications to develop.
▪ Designs of new applications and modules.
▪ Management of .Net projects
▪ Interview users and gather requirements to design, develop and manage merchant system that will setup a
new merchant account (merchant contract, agent contract, merchant rates, agent rates...) and manage the
merchant account.
▪ Create and design new merchant report system that will report merchant and credit card/bank card transactions.
▪ Design and create a new SQL Server datawearhouse for merchant reporting system.
▪ Design and create SQL Server ETL to import data from other system to our SQL Server database.
▪ Design and create SQL Server 2005 jobs to automate Tasks that were manually done.
▪ SQL Server 2005 Administration includes; create tables/queries/indexes; restore; backups; addling new objects
to the database, store procedure; triggers; tuning and maintenance of the database.
▪ SQL Administration Tasks includes: Restore/Backups plan, SQL installations and upgrades, Performance Tuning,
Create Users and roles, Replication, Create Jobs.
▪ Design and create new reports using SQL Server reports services and Crystal reports.
▪ Develop the new system merchant using ASP.NET1/ 2
▪ Manage the development team to achieve goals and purposes.
▪ Conduct technical interviews to hire new developers and engineers support.
Installation and maintenance of MS SQL Server 2000.
▪ Configuring the MS SQL server in a cluster environment, creating and maintaining users and roles.
▪ Creation and maintenance of databases (tables, views, stored procedures, triggers).
▪ Configuration and setups of merge replications for MS SQL server in 27 locations.
▪ Creation of SSCE scripts to automate the database.
▪ Develop websites with ASP.NET to manage restaurant reservations online, online Timesheet (stored procedures
and triggers to implement the different features of the website).
▪ Programming with Visual Basic .NET and SQL Server for different projects:
➢ Synchronization between Microsoft Outlook and Pocket On Schedule.
➢ Importing Paradox databases to MS SQL Server2000 or Access databases.
▪ Access and edit information from the Web Storage System (WSS) using the Microsoft Exchange 2000 WebDAV,
XML, XSL, HTML, VB script, and VB protocol: Sends e-mails from the client machine, Updates Contacts,
Appointments, and Tasks.
▪ Oracle: Installation, database management, user creation and programming of stored procedures, functions and
triggers with PL / SQL.
▪ Windows 2000 includes: Active Directory Tests
▪ Crystal Report: creation and maintenance of reports for various projects.