عبد الرحمن Dhawi, Sr Project Manager/Service Delivery

عبد الرحمن Dhawi

Sr Project Manager/Service Delivery

bank Al Bilad

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, Information Technology
الخبرات
23 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 5 أشهر

Sr Project Manager/Service Delivery في bank Al Bilad
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ مارس 2021

Banking Digital Innovation space.

Program/Project Manager Digital banking and Innovations في Bank Albilad
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ مارس 2021

Responsible for different products/programs/projects to deliver added value business solutions within time/scope and budget involving efforts across multiple value stream.
Tasks includes:
 Oversee and coordinate the various projects, products, and other strategic initiatives across the bank.
 RFP preparations, product evaluations and vendor selection.
 Define Project business requirements with concerned stakeholders and refine them.
 Identifying new digital initiatives and validating business requirements.
 Discuss technical design documents with solutions architects.
 Review product business requirements, acceptance criteria, Impact analysis and technical design documents.
 Program/Project budget/planning quick-off, managing the project SDLC including:
o Business Analysis
o UI/UX
o Impact analysis and CAB review
o Design and Development
o SIT
o UAT/Penetration Testing
o TestFlight
o Production release
o Sanity Check
 Stakeholder, Business owners, product manager, control units, procurement management
 Issues/risks identifications and mitigations
 Agile teams coaching to deliver best business value
 Budgeting and resource allocations across projects.
 Conflict resolutions.
 PWG / PSC/ ITC Projects presentations.
 Leading Agile, roadmap, and essentially leading the mindset change within the bank.
 Ensuring stakeholders satisfactions for every deliverable and identifying area of improvements
 Improving the pipeline delivery and portfolio management starting from new demands till public release.
 Innovating our delivery framework and suggesting how to progress to deliver best value product and reduce time to market going live.
 Ability to influence cross-functional teams and different stakeholders to adopt digital initiatives and technical approach.
 Continuous efforts, retrospective, governance to deliver products within budget and satisfy business owners.
 Continuous collaborations with the business owners to capture their pain point and resolve their issue by delivering innovative solutions.

Project Manager/Sr Business Analyst في Exceed IT Services
  • قطر - الدوحة
  • مايو 2018 إلى أبريل 2021

 Project Mission and Vision
 Risk Management, Change Management
 Budget; ROI goals, key measures
 Team structures: skills, alignment, roles, needs, org structures, etc.
 High level Backlog and Release plan
 Define Release and Sprint Goals.
 Risks, constraints, dependencies
 Collaborate with stakeholders, Status reports
 Communicate continuously with different project team, Stakeholders to resolve blocking issues.
 Get customer requirements
 Collaborate with different department and resource management
 Verify the acceptance criteria are met
 Deliver to customer
 Groom the backlog
 Being clear in measuring teams output in Velocity, but also value delivered
 Performing architecture and design in a sprint
 Hardware requirements, Load balancing and different system components.
Tools: MS project, TFS, Jira, Red gate, ...
Projects:
1. Implementing Government web site using Sitecore technology and integrating around 50 e-services(Customer, Business, Contractor) within the new web site.
2. Implementation of Qatar Library Mobile app and integration with their back-end using their API's.

Sr Project Manager/Product Manager/Product Owner في Printsecure
  • تونس - تونس
  • يوليو 2017 إلى أبريل 2018

Responsible for different technologies .NET C#, ERP Odoo, Java / J2EE, Android and embedded C and of the
team of developers.
▪ Definition of needs, establishment of specifications and validation of client requirements.
▪ Estimate resources needed for different projects and tenders.
▪ Preparation of the demos in collaboration with the developers for the pre-sale.
▪ Conduct training (Technical and functional) and training planning’s for the team's skill development.
▪ Daily stand up meeting for monitoring SCRUM Agile projects.
▪ Definition of SPRINT backlogs in collaboration with developers.
▪ Help the different team members to solve technical problems.
▪ Understanding the different functionalities involved in the various ERP projects: Management of RFID card
readers system, integration with ERP, HRM, accounting, import, purchase, sale, Inventory…
▪ Part of the development team: involved in the ASP.NET MVC development and design.

– Sr Project Manager في Optimtek
  • تونس - تونس
  • أبريل 2013 إلى يوليو 2017

Responsible for the development team member and designing of the following applications:
▪ A WPF application for Dermatology destine for a center in the USA.
▪ Management of the database Creation of tables / views / indexes / constraints / stored procedures.
▪ A towing application using MVC.NET and Jquery, SQL Server.
▪ An application for lawyers.
▪ An Application for Clinic Management system (Odoo).
▪ An application for the management of queues in the clinics.
▪ ERP implantation for different companies operating in the importation, sales and installation of industrial
equipment.
▪ Several other applications for different clients.
▪ An Ebanking application (MVC.NET, AngularJS).
▪ Monitoring goals to be achieved and rectification if necessary.
▪ Conduct meetings with clients for requirement gathering needs and follow-up of delivery and training.
▪ Design UI’s and back end database with team members to meet customer needs and requirements.
▪ Demonstrations and training on different products.
▪ Responsible for SQL SERVER installation, upgrades, security, backups, jobs, HA, T-SQL stored procedure, users,
roles, groups…

Product Manager في Linedata
  • تونس - تونس
  • فبراير 2011 إلى مارس 2013

World leader in the financial market namely stock market management through the 'Longview' software:
LDR Linedata System Management:
Manage developers and QA to develop new reports related to the financial system / compliance system.
▪ Testing these reports to provide high quality reports, these tasks consist of the following:
▪ Writing new requirements in collaboration with QA members
▪ Stabilizes the existing LDR system (T-SQL / C #)
▪ Create a new Oracle report system (PL / SQL).
▪ New reporting design: new requirements for transaction financial system.
▪ Review of the code.
▪ Validate test plans for new requirements with QA team.
▪ Validate the team's budget and resources.
▪ Presentation of the achievements and difficulties encountered by the team for the higher management.
Management of Linedata Application Development Services:
▪ Manage developers and QA's to develop new applications using different technologies (ASP.NET, WCF, T-SQL
...) related to LongView financial market system
▪ Ensure the smooth running of the QA team:
▪ Validate solutions with team members
▪ Code Review
▪ Daily stand up meeting and weekly meeting with Boston team.
▪ End of sprint meeting with US clients.
▪ Daily monitoring of the team and problems escalation if necessary.
▪ Launch of new projects and progress monitoring.
▪ presentations of the products for the international management team.
▪ Product and technical training for team members.

ASP.NET Developper في Modern Solution USA/ CMR Tunisia
  • تونس - تونس
  • مارس 2008 إلى فبراير 2011

Responsible for MS SQL Server management, database design and administration, Datawarehouse, ETL, SSRS,
SSIS, OLAP and OLTP.
▪ Developing ASP.NET applications with VS 2008, C #, VB.NET, JQuery, JavaScript, XHTML and CSS:
➢ The application is to allow LDAP users to access the Intranet application; Then building Jquery grids with Ajax
calls by passing parameters, exporting data to Excel templates, and building lists of LDAP users by accessing
LDAP.
▪ Database design for CMR business management
▪ Development of: CMR Business Management (a web application): Creation: Business, Calculation Sheet, Order,
Offer, Purchase, Delivery; Billing, using ASP.Net/C# and SQL.
▪ Creating Stored Procedures with T-SQL
▪ Design of the Datawarehouse to store data from another systems FDR and OLTP.
▪ Design and programming of ETL tools with SSIS for transformation and storage of data in our internal system,
use of VBscript in these tools.
▪ Designs and creations of OLAP with SSAS.
▪ Design and development of an online SSRS reporting system that allows clients to view their transactions online.
Transactions are made with credit cards, bank cards or other types of payment
▪ Creation of the ASP.NET website to integrate the developed states with SSRS.
▪ Identifications of new applications to develop.
▪ Designs of new applications and modules.
▪ Management of .Net projects

.NET Project Manager في National Merchant Center
  • الولايات المتحدة - كاليفورنيا
  • ديسمبر 2005 إلى ديسمبر 2007

▪ Interview users and gather requirements to design, develop and manage merchant system that will setup a
new merchant account (merchant contract, agent contract, merchant rates, agent rates...) and manage the
merchant account.
▪ Create and design new merchant report system that will report merchant and credit card/bank card transactions.
▪ Design and create a new SQL Server datawearhouse for merchant reporting system.
▪ Design and create SQL Server ETL to import data from other system to our SQL Server database.
▪ Design and create SQL Server 2005 jobs to automate Tasks that were manually done.
▪ SQL Server 2005 Administration includes; create tables/queries/indexes; restore; backups; addling new objects
to the database, store procedure; triggers; tuning and maintenance of the database.
▪ SQL Administration Tasks includes: Restore/Backups plan, SQL installations and upgrades, Performance Tuning,
Create Users and roles, Replication, Create Jobs.
▪ Design and create new reports using SQL Server reports services and Crystal reports.
▪ Develop the new system merchant using ASP.NET1/ 2
▪ Manage the development team to achieve goals and purposes.
▪ Conduct technical interviews to hire new developers and engineers support.

Programmer في Odyssey computing inc
  • الولايات المتحدة - كاليفورنيا
  • أكتوبر 2000 إلى ديسمبر 2005

Installation and maintenance of MS SQL Server 2000.
▪ Configuring the MS SQL server in a cluster environment, creating and maintaining users and roles.
▪ Creation and maintenance of databases (tables, views, stored procedures, triggers).
▪ Configuration and setups of merge replications for MS SQL server in 27 locations.
▪ Creation of SSCE scripts to automate the database.
▪ Develop websites with ASP.NET to manage restaurant reservations online, online Timesheet (stored procedures
and triggers to implement the different features of the website).
▪ Programming with Visual Basic .NET and SQL Server for different projects:
➢ Synchronization between Microsoft Outlook and Pocket On Schedule.
➢ Importing Paradox databases to MS SQL Server2000 or Access databases.
▪ Access and edit information from the Web Storage System (WSS) using the Microsoft Exchange 2000 WebDAV,
XML, XSL, HTML, VB script, and VB protocol: Sends e-mails from the client machine, Updates Contacts,
Appointments, and Tasks.
▪ Oracle: Installation, database management, user creation and programming of stored procedures, functions and
triggers with PL / SQL.
▪ Windows 2000 includes: Active Directory Tests
▪ Crystal Report: creation and maintenance of reports for various projects.

الخلفية التعليمية

بكالوريوس, Information Technology
  • في ISG Tunisia
  • يونيو 1996

Specialties & Skills

SQL Server
Requirements Analysis
Windows Admin
ASP.NET
Datawearhouse, OLTP system
T-SQL/Store Procedure/ Triggers/Functions
Datawearhouse, OLTP system
SQL Server Database Design
SQL Server Database Administration
HTML, Javascript
C#,VB.NET
SQL Server Replication
SQL Server Backup/Recovery

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

Leadership and Management (تدريب)
معهد التدريب:
4DLeadership
تاريخ الدورة:
January 2013
Microsoft SQL Server Database Design (الشهادة)
تاريخ الدورة:
January 2001
Microsoft SQL Server Administration (الشهادة)
تاريخ الدورة:
January 2001