Abdulrahman Faisal Ghazali, sales executive

Abdulrahman Faisal Ghazali

sales executive

Dryden Aqua

Location
Saudi Arabia
Education
Master's degree, MSc Operations and Business Managment
Experience
9 years, 7 Months

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Work Experience

Total years of experience :9 years, 7 Months

sales executive at Dryden Aqua
  • United Kingdom - Glasgow
  • November 2018 to October 2019

Dryden Aqua is a UK based Water Treatment Technology Company. Dryden Aqua is one of the largest manufacturers of glass filtration media as well as providing chemicals and other related water technologies for sustainable and cost-effective solutions for the drinking & waste water industry, for aquaria and aquatic life support systems as well as for swimming pools worldwide.

Sales Duties:
 Maintaining positive business relationships to ensure future sales.
 Present, promote and sell products.
 Dealing with exhibitions and events.
 Processing customer orders.
 Dealing with customer queries.

Sales Section Manager at Abudawood
  • Saudi Arabia - Dammam
  • August 2015 to July 2018

Deliver the section’s sales target by principal/brand, execute all the planned trade activities for customers while ensuring the implementation of sales fundamentals.

Some of the Responsibilities:

-Work on delivering the section’s monthly sales target with customers while insuring full Implementation of the sales fundamentals inclusive of core product range Distribution, shelving Pricing and Merchandising (DPSM).

-Manage budgets and promotions allocations in a way to guarantee fair customers share without exceeding budget.

-Conduct regular customers’ visits and negotiate to get the best deal for the company.

-Apply company payment terms with all customers with fairness to all trade in compliance with company payment policy

-Coordinate on a regular basis with the relevant departments to ensure optimal customer service level is sustained.

-Manage the given budget and utilize according the guidelines of the business plan.

-Conduct business analysis to evaluate business performance and identify growth areas.

Customer Relations at IKEA
  • United Kingdom
  • March 2012 to June 2014

• Dealing with customer requirements to ensure a positive IKEA experience

• Serving the customers on the till, calculating sums and solving mathematical issues under pressure

• Merchandising and achieving daily tasks, organising & planning, supervising when required

• Controlling the Front desk, and assisting with books, documents, equipment and labelling

• Maintaining effective relationships at all levels within the teams and externally

• Demonstrating strong analytical, organisational and numerical problem solving skills

•Ability to multi task during busy periods whilst meeting key objectives

Activities Coordinator at TLI Edinburgh School of English
  • United Kingdom
  • June 2007 to August 2010

• Creating and implementing all activities and leading the group on the weekend excursions

• Providing impeccable customer service and tackling problems (decision consulting with senior staff)

Key staff member on the front line interacting with customers in a very busy sometimes hectic environment

Education

Master's degree, MSc Operations and Business Managment
  • at Glasgow Caledonian University
  • October 2014
Bachelor's degree, BA (Hons) Business Finance (Accounting)
  • at Edinburgh Napier University
  • June 2011

Specialties & Skills

Team Leadership
Problem Solving
Teamwork
Customer Service
Customer Service
Problem Solving
Data Analysis
Negotiation
Microsoft Exel

Languages

English
Expert
Arabic
Expert

Training and Certifications

Creative Problem Solving (Training)
Training Institute:
Abudawood Group
Strategic Negotiation Skills (Training)
Training Institute:
Abudawood Group
Excel 2010 Advanced (Training)
Training Institute:
Abudawood Group

Hobbies

  • Travelling, Fitness, Football, Squash