General Manager - Transport, Freight & Clearance
Hala supply chain services
Total years of experience :17 years, 9 Months
In addition for previous role as transport general manager i was promoted to handle clearance & forwarding product as well which as a result managing:
Two departments
7 direct reportees .
Team consist of 150 employees.
Full operational and commercial aspects of the products.
Develop overseas network of partners and initiate good working relations channels with them.
Regular meetings with brokers & agents based on thorough KPIs reports.
Closely monitoring revenues and P&Ls.
SLAs, KPIs, and supply chain solutions tailoring.
Responsible for operational & commercial aspects for the transport product.
Fleet of 60 trucks.
3PL & 4PL business model consist of 6, 000 trips a month.
Total employees 110
Total direct reportees 5
Total yearly revenues managed 55 Million SAR
P&L
Operations responsibilities
Commercial negotiations
Contracts, SLA & KPIs
Budgets
Highlight:
Handling top three clients in the Oil & gas industry from A-Z
Key Responsibilities:
Quotation, pricing, new deals negotiations
Setting up new standards, amending existing ones, new procedures
Setting up KPIs and SLAs
Budgeting, Cost and production analysis
Team handling, setting up responsibilities making sure no gray areas are there (operational and commercial)
Working with IT and BIE department to come up with New systems / amending previous systems.
Highlight:
• Revamped the entire supply chain process for 3 existing and 4 new divisions which resulted in new staff hierarchy and job descriptions, optimal utilization of the internal logistics fleet and cost efficient warehouses and distribution systems.
Key Responsibilities:
• Planning, organizing, directing and evaluating sale of logistics products and reviewing local strategy in line with the global business objectives in coordination of a 20 member team and 6 supervisors.
•Managing demand planning and customer collaboration to develop collaborative forecasts in the short and middle-term horizon including new products forecasts and other supply chain projects.
• Setting up the optimal supply chain, including lead-times, production frequency, safety stocks, etc to meet the business needs.
• Revolutionizing operations of the organization, optimizing inventory and capacity utilization whilst ensuring the highest customer service levels.
• Negotiating promotional volume phasing with retailer logistics and validating these against commercial expectations and feedback to beneficially drive supply chain performance.
• Targeted budgeting to ensure alignment with overall budgetary objectives. Appointing suppliers with emphasis on price and reliability, and aligning supply chains to enhance profitability and eliminate procedural redundancies.
• Cultivating cordial relations with key suppliers, as well as establishing credibility through fair dealings and prompt payments for MHE, racking systems, warehouse tools.
• Setting up KPIs and SLAs with customers and maintaining accurate database of prices, sources, specifications and other relevant data.
Key Responsibilities:
• Collated and analyzed data pertaining to various performance and business parameters to plan and effect turnkey business solutions aimed at enhancing profitability, throughput and system responses.
• Designed and developed innovative business practices and maintained relationships with key industry contacts at the regional level.
• Performed market analysis, business performance assessments and trends competitor analysis to conceptualize counter strategies and prepared statistical reports for senior management.
• Directed, oversaw, monitored and evaluated the activities of the branches and 3 team members, handled all aspects of their training and performance, and ensured optimum levels of motivation among them.
• Analyzed all branch KPIs, reviewed performances and effected corrective measures to address system issues.
• Conducted audits for all branches and evaluated risks associated with future developmental plans.
• Provided regular research-based reports, statistical presentations and analysis to the senior management on business development activities, financial and budgetary implications.
• Maintained business development metrics and reports, as well as developed and managed policy underwriting process of the company.
Other Trainings & Certifications: • CSCP , Certificate ,LEORON KSA 2016 • Lean 6 Sigma: Green Belt, Best Practices Consulting, Riyadh, Saudi Arabia, November 2010. • OHSAS 18001 internal auditor training course, LRQA , Dharan, Saudi Arabia, August 2011 • Logistics and Warehouse Operations, SPAN, SNS, Amman, Jordan, June 2010. • Train the Trainer, Optimiza Academy, Amman, Jordan, March 2009. • Time Management, ICTN, Amman, Jordan, August 2008. • Customer Service, Maharat - Better Business, Amman, Jordan, December 2006.
