shared services Head
Investment company
Total years of experience :26 years, 2 Months
1. Review the HR strategic to be in line with the company vision, mission and values
2. Review and ensure proper development of the company Hr. policy and procedures including organisational structure
3. Ensure effective and efficient implementation of the company's approved human resource, administration, IT and marketing policies and procedures
4. Manage internal and external recruitment and search for all position the company seeks for recruiting
5. Ensure salary levels, bonus schemes and benefit package are competitive and in line with market practice
6. Review and sign increment letters and promotion letter provided to employees
7. Ensure that development and training needs are identified and appropriate programs are implemented and evaluated for all employees level
8. Ensure that the annual staff performance and salary reviews are processed in timely manner and in accordance with the established guidelines. include negotiate salaries and benefits packages and offers for the selected candidates
9. Participate on the HR community with a suggestion and recommendation
10. Arbitrate, in coordination with CEO on case of misconduct, initiate appropriate disciplinary actions
11. Concentrating on the communication and to keep developing
12. To review insurance contracts, maintenance agreements and negotiate lower charges wherever is necessary
13. To supervise and evaluate staff performance
14. Providing and submitting the estimating HR yearly budget
15. Running the company as a family business and taken inconsideration the share holder and owner interest
16. organising, directing and controlling strategic, administrative and operational.
Head of HR:
1. HR Management function including but not limited to planning,
2. Review HR policies and procedures to ensure changes/alterations- where needed- are made to the text of the established Bank's rules and regulations
3. Develop a pro-active staff communication culture through enhancement to HR. Processes and systems to ensure all employees are fully aware of HR's objectives, policies and procedures
4. Ensure that HR Manager and officer maintain individual updated training & development Records for each staff
5. In accordance with the approved budget, coordinate with department managers to hire suitable qualified candidates.
6. Ensure that the bank complies at all time with the provisions of the Saudi labour laws.
7. Alert the bank's senior management of market changes and development ( Market survey and labour)
8. Training and development.
9. Policies and Procures Developments.
10. Assist in preparing HR manual covering disciplinary procedures, code of conduct, and policies and procedures.
11. Responsible and approval of all payroll operation and transactions and processed in accordance with the bank's policies and procedures, admin, mediation, benefits and compensation, HR records management, Saudi labour, performance management and organizational development
12. Ensure that the annual staff performance and salary reviews are processed in timely manner and in accordance with the established guidelines
13. Providing and submitting the estimating HR yearly budget
14. Developing and organising the communication within the HR departments
15. Supervising and managing HR staffs including staff performance appraisal and evaluation
16. Ensuring to provide HR quality services to the Bank's management and staff
17 Signatory approval "A" for all bank transactions.
18. Headed the recruitment of new staff to fill new vacancies. Responsible in sourcing and filtering selecting, qualified candidates to be endorsed in a personal interview by the Department head
19 To provide satisfaction survey and evaluation
20. Contacting and negotiating all outsourcing agreements
21. Member of SAMA taskforce committee to implement the regulator requirements
22. Member of CIPD
23. Member of Hr sub community
24. Participating yearly on the benefits and compensation forums at IOB -SAMA.
25 Attending compensations and benefits forums and conferences
Head of Admin & accounting
26. To ensure that all daily account transactions are being process and carried out smoothly without any obstacles
27. To review the monthly proofs and ensure that a proper follow-up is maintained on all outstanding transaction and items
28. To ensure an appropriate control procedures are being followed and correct recording in the bank's book is carried out for - petty cash disbursement
29. Settlement of all premises, staff and other operating expenses
30. Prepaid expenses, accrual expenses, reserves, account receivable and sundry accounts
31. Ensure that the bank's assets are fully insured against possible loss, including losses arising from theft, fraud, computer crime and public liability etc.
32 To review insurance contracts, maintenance agreements and negotiate lower charges wherever is necessary
33. To review and approve the monthly and yearly closing accounts report
34. To supervise all security measures and building maintenance.
35. To approve all purchasing orders regarding furniture, equipments and computers hardware
36. To deal, negotiate contracts with suppliers, vendors, providers and premises landlord
37. Participating and providing the administration & accounting department budgeting
38. To review and evaluate all outsourcing contracts in yearly basis before renew or extending
39. To ensure that satisfactory auditing rating is achieved and to make amendment on the audit comments raised
40 To supervise and evaluate staff performance
1. Thinking as strategic partner and supporting the attainment of the overall strategic business plan and objectives.
2. Originating and leading human resource practices and objectives that will provide an employee-oriented, high performance culture that emphasise empowerment, success plan, design, change management, quality, productivity and standards, goal attainment, and recruitment and ongoing development of a superior workforce.
3. Working and managing the major areas such as, recruiting and staffing, training, organisation development, communication, performance management, coaching, policy development and documentation, compensation and benefits administration, team building, leadership, and employee relation and services.
4. Coordinating implementation of primary objectives such as safety of workforce, development of a superior workforce, development of the Human Resource Department, development of an employee-oriented company culture that emphasises quality, continuous improvement, and high performance for personal ongoing development.
5. Helping to plan the recruitment for the entity, and to create an effective job description, experience and education work style and skills, job requirements checklist, write and place ads, review resume's, test and interview job candidates, conducting background checks, searching for best talent in market.
6. Recruiting fresh graduate and experienced applicants internally or overseas, and Managing the recruitment process and cycle up to success completion.
7. Reviewing payroll, overtime, assignments, promotion, budget requirements, performance appraisal and labor turnover.
8. Assisting and reviewing government policy and requirement such as, Saudization, GOSI, Saudi Labor Law, Zakat, Immigration, Commercial Registration and other regulations administrative work.
9. Proposes, publishes, and Administers HR Policies and Procedures.
10. Analysing the company employees training needs and submit training plans by using all methods of training and finally making the evaluation.
11. Attending and participating conferences and seminars related to Labor, Manpower, and Human Resource Management.
1. Assist and provide a primary function of human resource to support operating manager by specific services, advice, and coordination
2. Applied and assisted the selection process such the application forms, the preliminary interview, formal testing, the follow-up interview, reference checking, the physical examination, and the final selection decision
3. Manage and assist payroll, overtime, assignments, promotion, Budget requirements and performance appraisal
4. Review and control governmental administrative requirements such as GOSI, Saudization, Zakat and Saudi Labor Law.
5. Proposes, publishes, and implement HR Policies and Procedures.
6. Plan and implement training program for all employees by using on- the- job training, job rotation, apprenticeship training and classroom training.
7. Contribute and advice as community member for searching and purchasing a human resources and insurance information system and tools.
8. Manage and assist all personnel and administrative work of entire group. Assisting and reviewing government policy and requirement such as, Saudization, GOSI, Saudi Labor Law, Zakat, Immigration, Commercial Registration and other regulations administrative work.
9. Proposes, publishes, and Administers HR Policies and Procedures.
10. Analyzing the company employees training needs and submit training plans by using all methods of training and finally making the evaluation.
11. Attending and participating conferences and seminars related to Labor, Manpower, and Human Resource Management.
12. Worked on major functions of Human Resource Management such as:
A, Human Resource Planning, Recruitment, and interview & selection
b. Human Resource Development
c. Compensation and Benefits.
d. Safety and Health
e. Employee and Labor Relations
1. Owner / Manager of personal business service venture
2. Selling Tawuniya Insurance products such as medical, motors and properties .
3. Marketing and selling communication smart phone devices in instalment methods .and computer software Products.
4. Hunting and recruiting candidates for SMB especially retail business as requested
5. Business Marketing agreements with an ERP and IT solution company to present and market their products in the Saudi market for 2 years.
6. managing and controlling staff and daily operation tasks .
7. closing the business in 2003 .
1. Custodian of Treasury & an Authorized Manager
2. Up sell all products to customer such as Saudi Shares, money market Funds, foreign currency, credit Cards, Loans and Fixed Deposit. Letter of credit and letter of guarantee.
3. Sets the Marketing objectives, methods and procedures to attain the yearly required plans and goals.
4. Market all Bank products within the area and visits the companies and individual to present all the services.
5. Collecting and gathering information to locate our targets.
6. Uses all methods of marketing to sell our products and to achieve goals and objectives.
7. Discuss the yearly staff appraisal and makes recommendation for the promotion or incentive.
8. Manage and supervise staffs and evaluate their annual appraisal include socialization, team work and staff training needs.
9. Attending presentation, seminar and training programs.
10. Directs all marketing functions to ensure achievement of the Marketing objectives and product line strategies.
11. Making sure all our services and operations are unique and met the expectations of our client's satisfaction.
12. Follows-up on past due and delinquent collections from customers.
13. Prepare budgets and provide goals to minimze expenditure.
14. Ensure the Bank's Policies & Procedures are implemented including editing report and SAMA circular
15. Participate and brainstorm on new product and services.
1. A treasure custodian and authorisation.
2. Controlling all operation transactions such as cash notes traveler cheques, debit and credit forms and ATM cash replenishment and transactions.
3. Entering to computer system and giving approval to pass transactions and an authorisation to overdraft.
4. Reviewing the daily reports received from IT department Head Office, such as journal entries, balance sheet, overdrawn A/C, L/C and L/G account, fixed deposit, Call A/C, ATM transaction
5. Signing for approving all transactions and applications such as cheques, fixed deposit, bank cheques, shares, overdraft, L/C, L/G, and investments
6. Controlling and supervising employees and evaluate their annual appraisal include a training courses needed to improve.
7. Reviewing transactions reports and monitoring all suspended or cancelled transaction and crossing cancellation reports.
8. Reviewing the last auditing reports and implement solutions and changes.
9. Making decision to settle all past overdrawn on L/C and loan accounts within the procedure and bank policy.
10. Working and coordinating with marketing division to set up the plans for new products operation.
11. Visiting all major clients and VIP customer to get the feedback regarding our services and satisfaction expectation.
12. Organizing the operation departments on the way of operational and functional tasks.
13. Timing and measurement of operation tasks to reach full standard capacity.
14. Coordinating with IT department for solutions and instruction regarding operations requirements and needs.
1. Initiating and negotiating sales contracts with the clients directly or throw brokers& agents.
2. Making yearly business plan and follow it by quarterly method.
3. Preparing sales orders and contacting other departments to be sure it's in the process.
4. Contact the customers by phone, telex and fax to update them with all information needed such as the name of the ship, date of shipment, Quantity, prize, port of loading, distant place, etc.
5. Attending seminars and the international Annual conference of petrochemical products.
6. Visiting The plants in Jubail Industries city and gaining knowledge of the plant’s capacity production and operation
7. Keep a good relationship with clients and brokers to gain more customers.
8. Gathering Information and keep updating regarding sales prizes and rates of petrochemical products at North Europe
9. Assisting to market the products and service lines.
1. Custodian of treasury and authorized signature.
2. Supervising and controlling of all cash transaction and operation such as cash registers, cash Notes and cheques
3. Approving the application of L/C and L/G, certified draft, travel cheques, clearing and collection cheques and new A/C.
4. Presenting all bank products and provide services to customer
5. Review L/C applications and make sure requirement is met and the registers of serial L/C numbers are updated.
6. Checking before delivering the official documents drawn under documentary credit to clients such as ( bill of lading, insurance policy, original certificate, commercial invoice, etc.,
7. Foxing on L/C amendment and pass information to customer also monitoring the daily L/C report of outstanding position.
8. Making sure all procedures and regulations are implemented.
9. Preparing debit and credit notes for L/C and l/G transactions.
10. Calculate costs and Fees regarding l/C and all bank products
11. review all input of clearing and collection checks before passing to clearing room at SAMA .
12. supervising and evaluate all tellers staff .
13. participate and engaged on the monthly meeting at the branch .
Level: Bachelor's Degree Field of Study: Bachelor in Business Administration Institute/University: Concordia University Located In: Portland, OR, USA Graduation Year: March 1987 Related Certificates