VVIP GUEST RELATIONS OFFICER
Confidential company
Total years of experience :17 years, 8 Months
• Supervision and handling of Private Jet operations
• Manage the Data store for crew training, leave management and accommodation
• Coordinate aircraft maintenance with concerned companies
• Handle and assist VIP and CIP passengers with on board facilities.
• Manage invoices and coordinate with accounts department for on time payment
• Planned and supervised all personal travel arrangements
( Both private and commercial)
• Provided administrative support to company and personal support to vice chairman and family.
• Planned the time table schedule of business, personal and weekend events
• Efficiently managed telephone calls, emails and collected / sort email.
• Handling and Supervision of various types of private jets and non-schedule flights at Sharjah international Airport
• Dealing with passenger enquirers about the arrival and departure of flights and making sure that passenger get on board their desired flight correctly
• Supervision of Aircraft loading as per the load plan.
• Arrange Ground Handling (World-Wide) of Passenger flights, Cargo Flight VIP and Private flight Presidential and Government flights, Ambulance and Military flights
• Arrange Landing & Over flight and Landing clearances from Civil Aviation (CAA)
• 24x7 Worldwide fuel arrangements on time through contracted fuel suppliers
• Keep maintain the fuel records until the invoice is cleared from client side and ensuring compliance to ISO procedures.
• Identifies business development opportunities, make new clients and provide business to the company.
• Identifies business development opportunities, make new clients and provide business to the company.
• Provides business expertise, suggestion, and assistance to all operating locations in the efficient operations.
• Make new contracts with new companies and provide services according to the request.
• Record keeping of all the flights and services
.at Sharjah international Airport
• Handling and Supervision of various types of private jets.
• Handling VIP and CIP passengers.
• Operations handling and coordinating with all departments.
• Follow up for the fuel arrangements to ensure quick turnaround.
• Managing crew and Passenger transportation
• Managing airport operations of all flights of Indian Airlines coordinating with Duty Managers.
• Job responsibilities includes supervision in all areas like Check-in counters, Baggage control, Immigration, Arrival, Boarding Gates, Crew and Aircraft movements, Ramp, Flight Dispatch and Departures.
• Handling Cargo and Valuable Cargo.
• Special Handling and VIP passengers etc
• Handling of Air Deccan Flight.
• Ticketing, check in of Passengers, Boarding, and Baggage reconciliation, coordinating RAMP activities for all types of ATR and Air bus - 320 Flights.
• Supervision of Aircraft loading as per the load plan.
• Preparation of property irregularity reports and settlement of mishandled Baggage’s.
Specialized in Tourism and Aviation.
Specialized in Business Administration.