Sales Manager
Air Arabia
Total years of experience :30 years, 0 Months
•Develop, organize, control and monitor area revenue for region with 14 flights weekly.
•Achieve the set Sales Target for the assigned region with currently maintaining 75% SF.
•Ensure that the product and promotional plans are understood to give the greatest impact on territory and customers.
•Assisting in the development of value-added products, new routes, and additional frequencies for implementation in the local market in order to further optimize and enhance revenue.
•Monitor market trends and competitor activities in order to ensure that Head Office is kept informed of local conditions.
•Liaise with revenue and related departments to ensure well integrated sales efforts.
•Prepare monthly territory sales reports.
•Identify sales prospects and new business opportunities by effective monitoring the market and competitors activities.
•Proactively sources new avenues in developing and growing the business.
•Introduce Indirect sales channels for onward passenger within INDIA
•Work as an integrated member of the sales team, making sales calls, providing details information and sales proposals to agents and clients, providing sales leads and liaising with other members of the team where appropriate.
•Keeps up-to-date with industry/competitor information including information concerning passenger trends and activities; keeps up a timely flow of key information to the Province Manager.
•Supervise Sales reservation colleagues for smooth functioning.
•Maintain good relationship with the travel agents and corporate clients.
•Monitoring report of P2P, onward sectors and acts accordingly to maintain healthy market share.
•Focus on 100% customer satisfaction.
•Identifies key contacts, influencers and decision makers in travel agencies; makes appointments and conducts meetings to persuade them to promote Air Arabia products and services.
•Generates sales agreements and sends them to prospective travel agents/free lancers.
•Increase distribution by identifying and enrolling new sales agents and looking at alternative distribution channels.
•Discusses monthly reports on agent’s performance positive and negative results with them so as to take corrective actions, where necessary.
•Conduct Training of travel agency staff for Air Arabia products and services; train in how to process bookings.
•Identifies prospective locations for sales/promotion activities based on statistical analysis- and informs the Province Manager.
•Promotes ancillary services effectively to all distribution outlets.
•To retain and develop portfolio of clients / travel agents / suppliers ensuring you have an in-depth understanding of each client’s objectives to achieve all targets set by Director of Business
Development, in terms of revenue growth by identifying opportunities to grow the business and enhance profitability.
•Be commercially aware of current trading position, creating effective communication channels with all clients, suppliers, key travelers/delegates and the booking community.
•Ensure strategic account development plans for each client are continually updated with all current and relevant information, including mutual objectives and performance reviews. Prepare professional business review documentation and agree financial aspects of contract.
•Monthly analysis of client management information, making valid recommendations on client cost reduction improvements and compliancy through travel management and processes. Analysis of sales channel akin to B2C, B2B & financial aspect of Integration with Airline & Hotel aggregators.
•Making checks with banks about a potential customer's credit rating was responsible for developing the company’s credit policy after consulting with other departments like, sales and purchasing and ensured that the company was up to date with new credit management procedures and techniques.
•Correspond with customers to negotiate clearance of their arrears monitoring of payments from Corporate Accounts on daily basis and Recoveries of debts from Corporate Accounts & Follow up the payment & Reconciliation with Amex for Corporate C.T.A Accounts.
•Preparation Supplier Reconciliation on a weekly basis and managing cash flows for the company. Prepared Monthly Reports to the Management in terms of yield per customer, revenue earnings etc.
NOTABLE CONTRIBUTIONS
Introduce of E-Billing for corporate houses.
Conversion from Monthly to Weekly billings cycles.
Streamlined corporate houses aging report.
Devised Incentive Schemes for collection of old receivables.
Implementation of American Express® Corporate Card program to reduce credit risk.
Identifying low yield clients and improved their earnings.
Prompt settlement of Hotel & Different Tour Operators.
Ensure accurate and timely monthly, quarterly and year end close
•Handling Jet Airways all accounts related issues as being the GSA for Jet Airways in Riyadh.
•Preparing & releasing the monthly statement of invoice for Corporate Accounts.
•Mange finance activities of affiliated offices in Central & Eastern Province of Saudi Arabia.
NOTABLE CONTRIBUTIONS
Streamlined cash collection from all franchises.
Introduce incentive Scheme to increase sales.
Introduce and implementation of Centralized payment system for supplier for all affiliates office KSA.
Introduce and implementation of Centralized billing for corporate Houses.
