Associate Consultant
Pure Health
Total years of experience :5 years, 11 Months
• Led a team of 3 to execute process improvements across four different departments; conducted interviews with leadership and operated Lean Six Sigma methodology tools.
• Identified key metrics and bottlenecks in current workflows; presented findings and recommendations to the Operational Excellence department.
• Supervised 6 nurses and lab technicians; assessed staff training needs and designed training modules.
• Prepared financial budgets for the clinic and reconciled expenditure of budgeted funds.
• Collaborated with the programming team to build a data entry application that digitized 30 years’ worth of patient data; leveraged technical skills to lead staff training and enhance operations.
• Introduced automated telephone patient appointment system to streamline appointment scheduling.
• Taught medical and physiotherapy classes to classes of 30 and 60 Community Medicine students.
• Compiled & analysed data from 500 students for research on “burnout” & “mobile phone addiction”.
• Led meetings of Journal Club & presented paper on Clinical-Pathological, which was published nationally.
• Maintained and reviewed patient data during admission, surgery, recovery, through discharge.
• Oversaw computerized data management systems; revised standard-operating-procedures of the department based on an extensive study of international protocols in medical literature.
• Showcased quick decision making and leadership to allocate caseload based on doctor strengths; triaged up to 50 patients per hour and monitored up to 15 patients during peak time in the emergency department.
• Provided analytical support and coordinated with healthcare specialists to ensure the health status of 24 general ward patients during 18-30 hour on-call work shifts.
Bachelor of Medicine and Bachelor of Surgery (MBBS)