Abdur  Rahman, Infrastructure Analyst

Abdur Rahman

Infrastructure Analyst

Hcl Technologies

Location
Sri Lanka - Colombo 12
Education
Bachelor's degree, Computer Science
Experience
6 years, 9 Months

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Work Experience

Total years of experience :6 years, 9 Months

Infrastructure Analyst at Hcl Technologies
  • Sri Lanka - Colombo 9
  • September 2020 to December 2021

Collecting information from end users about system performance. They over the projects and handle the upgrades, hardware, and software installations. Reviewing existing IT systems and internal processes and work in collaboration with the management to understand IT objectives. Hands on experience in O365 Administration, Ikea

Senior IT Quality controller at RRDonnelly
  • Sri Lanka - Colombo 12
  • December 2014 to December 2019

Check for accuracy in fortune 500 Company Logos and editing files like contracts, Annual Reports, SEC Documents / Review and update technical documents / Financial documents / Distribute project-related copies to internal teams / File documents in physical and digital records / Create templates for future use / Maintain confidentiality around sensitive information and terms of agreement.

network Assistant at Al Jassim Group
  • Qatar - Doha
  • March 2014 to June 2014

Network Troubleshoot and Maintenance / Wi-Fi / Network cabling and crimping. Provide helpdesk assistance in resolving software, hardware and network related problems. Generate email and network accounts for new users. Configure computers for new users. Assist in implementing firewalls and security devices to ensure network security. Coordinate with IT Manager to set user access, permissions and roles to prevent unauthorized access.

Education

Bachelor's degree, Computer Science
  • at Esoft
  • October 2018

This course is an introductory course to computers and information technology. It includes computer and information literacy, with the main emphasis on competency with software through hands-on practice. Topics include introduction to microcomputer operation, Windows, word processing, spreadsheets, data management, Internet, and email. Students shall work in a computer lab or at home, using PCs and a popular integrated program such as Microsoft Office. An integrated approach to develop an understanding of essential information system, principles and common software applications while emphasizing the use of technology and practical applications within the organization. This course presents major social and ethical issues in computing, including the impact of computers on society as catalysts for change and the computer professional’s code of ethics. Topics include: intellectual property, privacy, computer and network security, computer reliability and professional ethics.

Diploma, advance diploma in hardware and networking
  • at turnkey IT training
  • April 2012

Specialties & Skills

MS OFFICE
SECURITY
HARDWARE ENGINEERING
NETWORK ADMINISTRATION

Languages

English
Expert
Tamil
Expert

Training and Certifications

IT hardware and network (Training)
Training Institute:
sk international training
Date Attended:
May 2012

Hobbies

  • playing action games, reading stories