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Abdur rahman Murad, Head of HR & Operations

Abdur rahman Murad

Head of HR & Operations·Nasser International Placement Services Pvt Ltd

Sri Lanka

Master's degree, Human Resource Management

Work experience

Total years of experience: 5 years, 5 months

Head of HR & Operations

November 2024 - Present

Nasser International Placement Services Pvt Ltd

Colombo 6, Sri Lanka

November 2024 - Present

• Lead full Human Resources (HR) and Operations function in an international recruitment agency
• Oversee end-to-end Talent Acquisition (TA) process including sourcing, screening, interviewing, selection, and overseas placements
• Manage international recruitment operations for Middle East markets (UAE & Saudi Arabia focus)
• Handle visa processing, embassy documentation, SLBFE approvals, and MOFA attestation procedures
• Develop and implement HR policies, procedures, and compliance frameworks aligned with operational standards
• Conduct HR analytics, workforce planning, and performance reporting for management decision-making
• Manage employee relations (ER), grievance handling, and disciplinary procedures
• Coordinate with training centers and external partners for workforce development programs
• Oversee payroll management, compensation administration, and HR compliance
• Manage client relationship management (CRM) for recruitment contracts and manpower supply services
• Drive training & development (L&D) initiatives to improve workforce capability and retention

Company industry:
Recruitment & Employee Placement Agency
Job role:
Human Resources and Recruitment

Human Resources & Operations Executive

November 2022 - November 2024

Nasser International Placement Services Pvt Ltd

Colombo 6, Sri Lanka

November 2022 - November 2024

• Executed end-to-end recruitment and onboarding processes for overseas job placements
• Supported visa processing and documentation workflow with embassy and government authorities
• Maintained HR records, employee files, attendance, and payroll support systems
• Assisted in candidate sourcing, screening, and interview coordination
• Coordinated training schedules and pre-departure orientation programs
• Handled client communication and recruitment status reporting
• Supported HR operations, compliance documentation, and administrative functions

Company industry:
Recruitment & Employee Placement Agency

HR & Operations Assistant

January 2021 - October 2022

PRP Pvt Ltd

Puttalam, Sri Lanka

January 2021 - October 2022

• Managed employee onboarding, documentation, and HR file management
• Processed monthly payroll, attendance tracking, and leave management systems
• Maintained accurate employee personal records and HR database systems
• Supported operational HR activities in an import/export business environment
• Assisted in employee engagement, internal coordination, and HR reporting tasks

Company industry:
Distribution, Supply Chain & Logistics

Education

Queen Margaret University

January 2027

January 2027

Master's degree, Human Resource Management

United Kingdom

SQA - Scottish Qualifications Authority

March 2025

March 2025

Higher diploma, International Business Management

United Kingdom

National Institute of Labour Studies

June 2024

June 2024

Diploma, Labor Migration & Office Management

Sri Lanka

Skills

COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
WORKFORCE MANAGEMENT
Intermediate
WORKFORCE MANAGEMENT
Intermediate
WORKFORCE PLANNING
Intermediate
WORKFORCE PLANNING
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CONTRACT NEGOTIATION
Intermediate
CONTRACT NEGOTIATION
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
FULL CYCLE RECRUITMENT
Intermediate
FULL CYCLE RECRUITMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate

Languages

English

Intermediate

Tamil

Expert

Training and Certifications

Certifications
Certified Management Accounting and Business Management
Certified Management Accounting and Business Management

Hobbies and interests

Volunteering

Youth Parliament Member