Hygiene Manager/ Senior Food Safety Specialist
Concordia DMCC
Total years of experience :16 years, 4 Months
• Manage activity verification process of all food establishments located in Jumeirah Lakes Towers free zone and ensure businesses are operating as per activities approved by DMCCA and Dubai Municipality.
• Manage documents and drawings approval formalities in order to assure that it’s in compliance with local authorities’ legislations.
• Responsible for identification and assessment of operational risks within all food establishments located in Jumeirah Lakes Towers free zone and for the execution and continual review of risks assessments and mitigation of risks to an acceptable level.
• Manage food and health safety inspections of all food establishments located in Jumeirah Lakes Towers free zone in order to assure their compliance with Dubai Municipality’s food and health safety legislations.
• Ensure compliance of company policies and procedures.
• Review design, business flow and business plans of new retail companies as per DMCCA license activities.
• Manage process of Shisha Permit Assessments in line with DM and DMCC Shisha Policy.
• Manage submission process of retail plans as per Local Authorities requirements.
• Maintains and improves food safety by completing compliance audits; investigating customer complaints; collaborating with other members of management to develop new training methods.
• Develop food safety manual in line with the Food Code of Dubai Municipality; describes how food safety shall be implemented, controlled and managed from the initial stage of design “layout” approval to the point of food serving in all food establishments located in Jumeirah Lake Towers in order to avoid any risk of cross contamination, food poisoning and food borne diseases.
• Effectively guide and assist food establishments business owners to understand their obligations and to carry out operations as per local authorities “Dubai Municipality” requirements.
• Created grading and fining system for food establishments based on the inspection results for the purpose of avoid improper hygiene practices and enhance the food safety competency.
• Lead the food safety benchmark meetings and events conducted with authorities and third parties to compare processes and procedures being followed with the best practices from different parties in order to improve system implemented in place.
• Develop and provide training for food safety and quality requirements.
• Develop and maintain documentation such as SOP’s, manuals, policies and procedures as relate to food safety and quality standards.
• Conduct facilities food safety and quality gap analysis and audits.
• Monitor and verify operational activities to ensure that all products coming in and out of the facilities meet food safety standards of Dubai Municipality, Codex Alimentarius and Menu Safe in addition to quality standards of ISO 22000.
• Assist clientele with food safety training:
Level 2 award in food safety.
Level 3 award in food safety.
Level 4 award in food safety.
HACCP training courses.
Person In Charge (PIC) level 1, 2 and 3.
• Work closely with facilities operations Managers and/or General Managers on any food safety or quality assurance issues.
• Oversee proper GMPs of all facilities to comply with food safety requirements as per Dubai Municipality Food Code.
• Ensure that all clienteles’ food safety and quality assurance procedures are followed and documented correctly at all times.
• Deliver events in accordance with prescribed requirements. Communicate requirements of various International Standards, ensuring comprehension by training participants and customers.
• Support sales opportunities through discussions and support with Business Development Managers.
• Present food safety public training courses on the topics which could include ISO 22000, HACCP, Auditing, Food Safety, FSMA, allergens and other relevant food safety topics.
• Deliver food safety solutions through consulting activities such as HACCP plan facilitation, Risk assessments, Microbiological environmental mapping, on-site validation studies…etc.
• Edit training material content to ensure materials are constantly up to date and include the latest information available.
• Ensure that food safety management system is proactive, up to date and complies with the authorities’ legislation and ISO 22000.
• Develop food safety & quality strategies to maintain IHG “Intercontinental Hotel Group” Policies and Procedures.
• Carry out internal audits of the food safety and Quality processes measuring performance.
• Carry out internal and external site inspections to ensure policies and procedures are being properly implemented and adhered to.
• Carry out risk assessments ensuring that all documentation and method statements are up to date.
• Develop and maintain quality management systems in compliance with ISO 9001.
• Increase food safety and quality awareness to Managers and employees with training techniques and coaching sessions including toolbox talks and training inductions.
• Manage reporting and investigation procedures for accidents/incidents to establish the root causes and preventative measures required as well as producing statistics.
• Communicate various findings and assist in the development of improvement plans.
• Ensure Managers are focused on delivering a safe working environment providing the necessary management support and technical advice as required.
• Represent and promote the organization’s safety performance to third parties.
• Support the organizational processes and cultures so that the food safety and quality issues are not a disqualifying function in the pursuit of business opportunities and improvements are driven into all the products and services that the company deliver by every member of the team.
• Complete weekly/monthly management reports for submission to the General Manager.
• Conduct food safety training in all topics needed to enhance food premises reputations, protect brands and maintain the highest standards of safety, efficiency, cleanliness and food hygiene.
• Consulting clientele about Hygiene systems, Good Manufacturing Practices, and HACCP Implementation.
• Conduct inspection and audits of hotels and restaurants in order to implement hygiene system, ISO 22000, HACCP and GMP.
• Deliver events in accordance with prescribed requirements. Communicate requirements of various International Standards, ensuring comprehension by training participants and customers.
• Support sales opportunities through discussions and support with Business Development Managers.
• Present food safety public training courses on the topics which could include ISO 22000, HACCP, Auditing, Food Safety, FSMA, allergens and other relevant food safety topics.
• Deliver food safety solutions through consulting activities such as HACCP plan facilitation, Risk assessments, Microbiological environmental mapping, on-site validation studies…etc.
• Edit training material content to ensure materials are constantly up to date and include the latest information available.
• Monitor product attributes to assure product quality is at targeted level.
• Assist in planning & developing quality control and/or process control test information to production.
• Provide training & advise personnel in procedures & polices.
• Coordinates & communicates quality control and/or process control test information to production.
• Recommends and/or assist in the development of new methods & quality services techniques & pertinent changes when applicable.
• Participates in quality services continuous improvement process.
• Performs HACCP/EMAS audits on schedule intervals.
• Review and update HACCP plan.
• Assure compliance to food safety, regulatory & company polices.
• Support organizational change through facilitative leadership.
• Assure compliance conformance to plant & quality assurance procedures.
• HACCP & EMAS steering committee & safety committee.
courses: Certificates & Awards * NEBOSH International General Certificate. * IMS ”Integrated Management System” Auditor- ISO 9001:2015/ISO 14001:2004/ ISO 18001:2007. * ISO 9001:2015- Lead Auditor. * ISO 22000:2005- Lead Auditor. * Certified Intermediate HACCP. * Level 3 Award in Food Safety in Catering. * Level 4 Award in Hygiene for Management. * Level 3 Award in PIC3 Train the Trainer. * Best Environmental Practices for Hospitality Industry. * Improving Food Safety a Strategic Approach. * HACCP implementation for the Catering Industry. * Food Allergens.