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Abeer Alshraideh, Senior Executive Assistant

Abeer Alshraideh

Senior Executive Assistant·DarkMatter Abu Dhabi

United Arab Emirates

Bachelor's degree, Economics

Work experience

Total years of experience: 9 years, 0 months

Senior Executive Assistant

July 2016 - December 2019

DarkMatter Abu Dhabi

United Arab Emirates

July 2016 - December 2019

Provide full administration support to the MD/CEO/CFO to ensure the smooth and efficient
running of the department. Acts as a

Job role:
Administration

November 2007 - June 2008

Omeir Travel

United Arab Emirates

November 2007 - June 2008

Reservation & Ticketing:
* Ensure exclusive delivery of travel services.
* Initiate ticket bookings as per the travel requirements of clients in line with the policies and the
rules of Airlines & other suppliers.
* Be available and reachable to customers, respond immediately to customer queries and provide
adequate information to clients in terms of their requirements.
* Directly give alternative travel details with all terms and conditions of the booking.
* Follow up with clients if the quotation meets the clients’ expectation and explain or negotiate.
* Develop and maintain professional relationship with customers and provide services in a
satisfactory way.
* Develop and maintain professional relationship with different airlines in ethical manner.

Company industry:
Hospitality & Accomodation

Senior Officer

July 2002 - April 2007

Royal Jordanian airline

United Arab Emirates

July 2002 - April 2007

Monitors the lounge activities.
* Meets and assists CIPs (Commercial Important Person) and escort to the boarding gate when

Company industry:
Airlines
Job role:
Accounting and Auditing

Education

Al Yarmouk University

January 2001

January 2001

Bachelor's degree, Economics

Jordan

courses: Office management and administration

Skills

Customer Relations
Expert
Customer Relations
Expert
Travel Services
Expert
Travel Services
Expert
Travel
Expert
Travel
Expert
Multitasking
Expert
Multitasking
Expert
Customer Focus
Expert
Customer Focus
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
ADMINISTRATIVE SUPPORT
Expert
ADMINISTRATIVE SUPPORT
Expert
ATTENTION TO DETAIL
Expert
ATTENTION TO DETAIL
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
COM
Expert
COM
Expert
CONFERENCES
Expert
CONFERENCES
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DELIVERY
Expert
DELIVERY
Expert
EMAIL
Expert
EMAIL
Expert
Customer Relations
Expert
Customer Relations
Expert
Travel Services
Expert
Travel Services
Expert
Travel
Expert
Travel
Expert
Multitasking
Expert
Multitasking
Expert
Customer Focus
Expert
Customer Focus
Expert

Languages

Arabic
Expert
English
Expert