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Abeer Bakr, Operations Manager

Abeer Bakr

Operations Manager·The Approved Market

Kuwait

Bachelor's degree, Civil Engineering

Work experience

Total years of experience: 10 years, 4 months

Operations Manager

April 2023 - Present

The Approved Market

Al Kuwait, Kuwait

April 2023 - Present

- Managed 400+ supplier and vendor relationships across supplements, health foods, and wellness categories — negotiating commercial terms, pricing, margins, and promotions to drive profitability.
- Owned the full onboarding lifecycle for a 5, 000+ SKU catalog, from supplier negotiations and contract execution to product listing, launch coordination, and first purchase order.
- Drove revenue growth and operational scalability through optimized pricing strategies, supplier negotiations, and inventory planning — ensuring commercial performance across all retail and e-commerce channels.
- Managed inventory planning and demand forecasting via Odoo ERP, analyzing sales trends to optimize replenishment cycles and eliminate stockouts and overstocking across all categories.
- Oversaw HR operations for a team of 18, including payroll processing, staff scheduling, onboarding coordination, and day-to-day people management.
- Served as the central operational authority between suppliers, marketing, finance, and logistics — driving operational continuity and commercial execution across all business functions.
- Managed multi-channel product availability across Ordable and Talabat platforms while maintaining operational accuracy, brand consistency, and channel performance.
- Managed supplier payment cycles in coordination with accounting, including statement reconciliation and invoice discrepancy resolution to maintain strong vendor relationships.

Company industry:
Retail & Wholesale
Job role:
Sales

Assistant Manager of Operations

April 2020 - March 2023

The Approved Market

Al Kuwait, Kuwait

April 2020 - March 2023

- Contributed to category and revenue performance through sales analysis and data-driven purchasing decisions across a 5, 000+ SKU portfolio.
- Managed supplier communications and commercial negotiations, securing favorable pricing, margins, and payment terms across 400+ vendor accounts.
- Managed multi-channel product availability and operational accuracy across Odoo, Ordable, and Talabat, ensuring consistent stock and listing quality.
- Supported financial operations by tracking supplier statements, coordinating payments with accounting, and resolving invoice discrepancies efficiently.
- Oversaw scheduling and supervision of a team of 18, maintaining in-store display standards and consistent day-to-day operational workflows.
- Built and maintained strong vendor and customer relationships, contributing to supplier loyalty, repeat business, and long-term operational stability.
- Promoted internally from Operations Coordinator & HR Coordinator after taking ownership of supplier coordination, payment cycles, HR support, and day-to-day operational execution.

Company industry:
Retail & Wholesale
Job role:
Sales

Office Admin & HR officer

December 2018 - March 2020

REFORM CLINIC

Al Kuwait, Kuwait

December 2018 - March 2020

- Managed office administration and HR coordination, including onboarding, compliance, and documentation processes.
- Improved workflow efficiency through structured documentation and operational organization.

Company industry:
Medical Hospital
Job role:
Administration

Administrative Officer

September 2016 - October 2018

Dermaster Clinic

Hawali, Kuwait Hybrid

September 2016 - October 2018

- Oversaw office operations, supply inventory management, and client correspondence.
- Ensured smooth interdepartmental communication and coordination across clinic operations.

Company industry:
Other Healthcare Services
Job role:
Administration

Math Teacher

August 2015 - March 2016

Glory American School

Mansoura, Egypt

August 2015 - March 2016

• Delivered mathematics curriculum using adaptable and engaging teaching methods.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Mansoura University

June 2013

June 2013

Bachelor's degree, Civil Engineering

Egypt

GPA (percentage): 72.39%

GPA (percentage): 72.39%

Skills

Management
Expert
Management
Expert
Project Management
Expert
Project Management
Expert
Purchasing
Expert
Purchasing
Expert
Vendor Management
Expert
Vendor Management
Expert
Contract Negotiations
Expert
Contract Negotiations
Expert
Category Management
Expert
Category Management
Expert
Operations Management
Expert
Operations Management
Expert
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
Vendor Management
Expert
Vendor Management
Expert
Business Operations Management
Expert
Business Operations Management
Expert
Procurement
Expert
Procurement
Expert
Inventory Management
Expert
Inventory Management
Expert
Supplier Negotiations
Expert
Supplier Negotiations
Expert
B2B eCommerce
Expert
B2B eCommerce
Expert
Cross functional Team Leadership
Expert
Cross functional Team Leadership
Expert
Pricing Strategy
Expert
Pricing Strategy
Expert
Retail Management
Expert
Retail Management
Expert
Demand Forecasting
Expert
Demand Forecasting
Expert
Team Leadership
Expert
Team Leadership
Expert
Operational Planning
Expert
Operational Planning
Expert
Commercial Operations
Expert
Commercial Operations
Expert

Languages

English
Expert
Arabic
Native Speaker

Hobbies

  • photography, Reading, Graphic Design