HR Manager
Oud Milano
Total years of experience :8 years, 7 Months
- Human Resource Manager (MIDDLE EAST)
1) Develop and implement HR strategies and initiatives aligned with the overall business strategy.
2) Bridge management and employee relations by addressing demands, grievances or other issues.
3) Manage the recruitment and selection process.
4) Support current and future business needs through the development, engagement, motivation and preservation of human capital.
5) Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
6) Nurture a positive working environment.
7) Oversee and manage a performance appraisal system that drives high performance.
8) Maintain pay plan and benefits program.
9) Assess training needs to apply and monitor training programs.
10) Report to management and provide decision support through HR metrics.
11) Ensure legal compliance throughout human resource management.
1- Conducts annual training and development needs assessment.
2- Develops training and development programs and objectives.
3- Administers spending against the departmental budget.
4- Obtains and /or develops effective training materials utilizing a variety of media.
5- Trains and coaches managers, supervisors and others involved in employee development efforts.
6- Plans, organizes, facilitates and orders supplies for employee development and training events.
7- Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
8- Conducts follow-up studies of all completed training to evaluate and measure results.
9- Modifies programs as needed.
10- Exemplifies the desired culture and philosophies of the organization.
11- Works effectively as a team member with other members of management and the HR staff.
- In-Patient Officer for the VVIP
1) Meet and greet patients and visitors.
2) Respond to or re-direct queries as appropriate.
3) Answer all telephone calls efficiently and in the appropriate manner in accordance with practice policy and deal with or re-direct queries as appropriate.
4) Co-ordinate appointments for patients with Doctors, Nurses and other clinical staff associated with the Practice.
5) Carry out monitoring of appointment system and take action to ensure it runs to maximum efficiency.
6) Record messages for Doctors, Nurses and Administrative staff.
7) Ensure all reception admin tasks are completed within the required timescale.
8) Receive and record money for Private fees from patients.
9) Process Patient Access requests.
10) Process repeat prescription requests within agreed practice timescales.
11) Carry out data input as detailed in the reception handbook.
12) Ensure appropriate paperwork is available for GP' surgeries as appropriate.
13) Ensure that the nominated area of responsibility/specialty is kept current and all relevant information regarding the area is distributed appropriately.
14) Carry out administration tasks across the organization as appropriate.
15) Have full knowledge of and contribute to the working systems within the practice.
16) Liaise with Doctors and other departments within the surgery to ensure processes/procedures are carried out correctly.
17) Act as a Chaperone for Doctors when required.
18) Effectively manage your nominated areas of responsibility
19) Provide guidance and support for the medical students.
20) Translation between the patient and his family and the medical staff.
1) Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
2) Assess local market conditions and identify current and prospective sales opportunities.
3) Develop forecasts, financial objectives and business plans.
4) Manage budget and allocate funds appropriately.
5) Bring out the best of branch's personnel by providing training, coaching, development and motivation.
6) Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
7) Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
8) Address customer and employee satisfaction issues promptly.
9) Adhere to high ethical standards, and comply with all regulations & applicable laws.
1) Answer questions about account types and banking products, loans and credit cards.
2) Check on the status of customer accounts and track checks and payments
3) Review and explain account charges.
4) Assist banking customers who are victims of fraud, theft or identity theft.
5) Assist customers with replacing lost or stolen credit or debit cards.
6) Assist with address changes
out of 5
100 percent
