ابهاي كوروفاث

• Utilized Linux commands via WinSCP and PuTTY for secure remote server access, monitoring, patch
management, and troubleshooting.
• Administered and supported production banking applications running on JBoss Application Server with
Oracle and MySQL databases.
• Performed root cause analysis (RCA) for critical incidents and reduced recurring production issues by
implementing permanent fixes.
• Optimized MySQL queries and indexing strategies, reducing execution time by 20% and improving
database efficiency.
• Led Business-As-Usual (BAU) operationssupport, resolving L1/L2 technical issues and improving
application availability by 25%.
• Troubleshoot LAN/WAN connectivity, IP addressing, DNS, DHCP, VLAN tagging, and Wi-Fi-related
issues.
• Monitored system performance, CPU utilization, memory usage, and server logs to ensure high availability
and uptime.
• Implemented access control measures and user privilege management in Linux environments to enhance
security compliance.
• Coordinated with network and database teams during deployment, release management, and change
management processes.
• Developed complex SQL queries and automated reporting scripts, reducing data extraction time from 1
hour to 10 minutes.
• Maintained detailed incident documentation, SLA tracking, and ticket resolution using IT service
management practices.
• Provided client-facing technical support, ensuring high customer satisfaction and timely escalation
handling.

• Developed and deployed web applications using Angular 8, HTML, CSS, and JavaScript.
• Designed RESTful APIs and integrated MySQL databases for backend functionality.
• Built Postman API test suites achieving 95% test coverage and supporting stable releases.
• Performed debugging, performance optimization, and collaborated with QA/DevOps teams for smooth
deployment.