Head - Alliance & Partner Relations
Quess Corp Limited
Total years of experience :22 years, 0 Months
Heading the OEM Alliance, Partner ecosystem, Enterprise Distributors, ISVs.
Quess is USD 2.5 Billion company spread across the globe. One of the fastest growing System Integrator and Managed IT service Provider.
Solutions Sales:
Driving the Sales and Marketing for Software Products, ERP, CRM, Implementation Projects, OTB, Software Development projects, SaaS integration etc. Managing the channels and alliances with GSP, ISV, SI and Hardware OEM
Business Development, Account Management and enhance business portfolios through successful partnerships for the mPOS space.
Expert in emerging payments, mobile pos, mobile money, m-commerce and mobile / payments technology inemerging markets
* Business strategy, product management & marketing.
* Conceptualization & implementation of new revenue opportunities.
* Overseeing existing business & managing key relationships.
* Understanding of regulations & current technology practices
* Driven annuity revenue of $ 20 Mn and services order booking of $ 35 Mn.
* Achieved high customer satisfaction through regular customer reviews, skill & resource planning and spares management.
Consistently maintained an average C-SAT score of 5.6 (Plan: 6).
*Partner ecosystem enhancement
Division: Managed IT Services
I was handling sales for Managed IT services division with $10 Mn revenue target for Dubai and Abu Dhabi
• Generating new opportunities
* Consulting services to customers
• Business Transformation though changing delivery models- MP to SLA and SLA to Remote
* Managing large RFPs and Government tenders
• Ensure AMC renewal revenue are protected
• Won a large BFSI customer with deal value $3 Mn
• Generating new opportunities
• Meeting GM targets by selling innovative solutions like automation and SLA orders
People management
• Ensuring timely appraisal, feedback, ESAT, team meetings, Training
• Attrition management
• Ensuring proper commercial orientation for the team
SIGNIFICANT ACHIEVEMENTS
• Won the Best Region award for Q1, Q2 & Q4 2010
Division: Managed IT Services
I was responsible for P&L of South and West India regions
SIGNIFICANT ACHIEVEMENTS
• Won the Best Region award for Q3 2010
• Won the Best Deal Award for winning back a prestigious client in April 2010
• Won the Annual award for Best Business Retention for 2009-2010
• Won Best Business Retention Award for Q3 and Q4 for South 2 and West B consecutively
• Was the NLD champ for South 2 for the year 2008-2009
• Got CAB award for the year 2010 - This is a prestigious award given to very limited people for retention purpose
Presales and Bid Management for acquiring global clients (US & Europe).
* Involved in business research, market analysis including responding to RFI, RFP, ROI & Questionnaires. Was associated with
building industry specific business solution for BFSI, Retail, Automotive and Utilities verticals.
* Implemented Knowledge Management System for Global Sales Support.
Program Management and Operations Management
Freelancer May 2002 - March 2004
Sales & Marketing
I was working as a freelancer. It was more of a commission basis job, where I was working for Satyam Infoways's B2B sales of their website www.seekandsource.com and also products of Hutchison.
JOB RESPONSIBILITIES
• Worked as a deal consultant
• Sales of Sify.com products like Domain, sub-domain, websites, and internet connections
• Marketing for the B2B portal of Sify i.e. www.seekandsource.com.
• Product Launch for Sify's different products, which immigrated the market.
• Generating lead and conversion to revenue
• Promotions and Campaigns
• Selling Hutchison mobile connections
• Increasing sales
• More reference and business from clients.
• Maintaining excellent public relations.
Abhisen.
Mobile: +91 81050 99114
SIGNIFICANT ACHIEVEMENTS AND LEARNINGS
• Was awarded for achieving highest sales for the Q3 2003
• Customer satisfaction through providing high quality service and follow ups
• Professionalism, Positive attitude and sense of urgency are the important key learning.
• 2002: Bachelors Degree in Business Management (B.B.M), Garden City College, Bangalore • Instron
• 1999: HSC (10+2), South City College, Kolkata Major Subjects - Accountancy, Economics, Business
• 1997: Madhyamik (10+), A.K. Ghosh Memorial School, Kolkata
