Head HR Operations – AirtelSBU
Bharti Airtel Limited
Total years of experience :22 years, 5 Months
Accelerating Careers and enabling Development
Engaging & retaining best in class talent
Cost efficiency
Org Design & Productivity
Partner with business leaders and ensure the delivery of the human resources for the Hub to achieve the short and long term business objectives
Work with business leadership to understand the emergent business needs and redefine the HR priorities accordingly
Responsible for designing and implementing effective HR strategy, policies and procedures by supporting business needs in a complex and evolving environment
Conducts structured diagnostics to generate data and insights about the current level of organizational effectiveness
Set & implement productivity norms, benchmarks and continuously monitors and benchmarks
Subscribes to the overall organization’s agenda and takes ownership for driving change within one’s sphere of influence
Understand business requirement to build talent pipeline and accordingly plan talent strategies in coordination with the TA team
Leading performance management cycle (PMS) at Hubs from KRA setting, performance and leadership competency review, normalization and increment and promotion cycle
Ensure succession planning for key leadership roles through an optimum blend of internal and external talent.
Execute the capability development agenda for all the employees, both functional and competency based
Design & implement Hub/ circle level engagement initiatives within allocated budgets and leverage all people processes to connect with the employees & Build a culture of Reward and Recognition in the Hub
Build a culture of driving cost efficiencies and manage HR Opex as per Annual Operating Plan (AOP)
Ensure all relevant legal & statutory compliance related to employment.
Creating positive external relationships with a view to further benefits to the organization
• Have exposure in shared services set up and operations for large workforce of 16K with 18 member team
• Coordination with Business HR to map business expectation and lead HR Shared Service delivery
• Provide useful and actionable insight on workforce analytics to drive HR / business strategy
• Partner with Business HR for policy design
• HRIS design and new org structure implementation in ERP
• Manages HRIS correctness and completeness
• Lead HR process compliance & manage HR governance and KPIs
• Employee payouts - CTC, NCTC, F&F, and other statutory payments
• Benefit management like, car hire, Gratuity, insurance and other fringe benefit payments
• Managing pan India compliance both payroll and non-payroll
• Oracle transition from 9i to R12
• Lead eHR/mHR strategy for HRSS and Improve utilization of key digitization tools
• New initiative / impact - eCube (enfa/ airtel ambassador/ my PF portal / sms based query / USSD, Emmoov, Project redemption, Social intranet, My money, Other apps emboss / irescue (hits) / kudos / TRS online / Process excellence
• Responsible for Pan India HR AOP preparation and tracking
• Ensure consistency in execution across circle through analysis and release of various Dashboard
• Lead various HR and cross functional projects at national level, HR Analytics, E Cube, Social Intranet,
• Process Management - SIPOC, L1-L4, Swim lane, Lean Project
Creates a high performance culture and an enabling environment through alignment of business requirements and individual goals
Identifying and sharing both internal and external best practices in order to benchmark HR activities.
Creates systems and processes that encourage a meaningful performance and development dialogue between the reporting manager and the employee
Manage talent segmentation and top talent identification process
Identify critical positions and ensure movement from identified talent pool
Evaluates and understands organization needs to determine future skill requirements & develops overall Recruitment plan
Develop effective sourcing channels and maintains relationships with key recruiting sources.
Identification of capability building requirement and deploy capability development programme as per development action planning
Communication champion from HR for organisation wide changes
Understands various change processes currently being driven as a part of the organization’s agenda - the business reasons and the results expected
Anticipates concern/resistance factors and takes proactive measures to address the same to gain employee-buy in
Design and Initiates activities to create collaborative and engaged workplace.
Employee engagement & HR
Ops
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