Jalal Nasser, IT Supervisor

Jalal Nasser

IT Supervisor

Canadian Medical Center

Location
Saudi Arabia - Khobar
Education
Diploma, Network Administrator
Experience
18 years, 1 Months

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Work Experience

Total years of experience :18 years, 1 Months

IT Supervisor at Canadian Medical Center
  • Saudi Arabia - Khobar
  • May 2020 to August 2023

Network Administrator
Hardware & Software
End-user support
Web Development of CMC website.
Network Setup
IP Telephone Setup

Information Technology Specialist at Midad Holding
  • Saudi Arabia
  • November 2017 to May 2020

• Establishes company web system specifications by analyzing access, information, and security requirements and designing system infrastructure and handles all web system online sales supports and customer inquiries and orders.
• Establishes web system by planning and executing the selection, installation, configuration, and testing of server hardware, software, and operating and system management, defining system and operational policies and procedures.
• Maintaining web system performance by performing system monitoring and analysis and performance tuning; troubleshooting system hardware, software, and operating and system management systems; designing and running system load/stress testing and escalating problems to vendors.
• Secures web system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; and maintaining documentation.
• Upgrades web system by conferring with vendors and services; developing, testing, evaluating, and installing enhancement and new software.
• Designing and installing well-functioning computer networks, connections, and cabling.
• Performing troubleshooting to system failures and identifying bottlenecks to ensure long-term efficiency of the network.
• Testing and configuring software and maintaining and repairing hardware and peripheral devices.
• Inspect LAN infrastructure; fix minor or major problems/bugs.
• Evaluate network performance and find ways of improvement.
• Organize and schedule upgrades and maintenance without deterring others from completing their own work.
• Do regular data backups to protect the organization's information.
• Provide technical support to clients through various channels of communication.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Information Technology Help Desk at Zamil Group Holding Company
  • Saudi Arabia
  • January 2009 to October 2017

• ERP Orion Support
• Solving Exchange Server Issues.
• Following the support ticket.
• Software and hardware PC maintenance.
• Troubleshooting network issues.
• Company web development.
• ECommerce Development
• ---------------------------------------- interactive Website Development:
• WordPress Web Dveloper
• E-commerce Solutions
• Multilingual Solutions
• Database and CMS Solutions

Information Technology Help Desk at Napco National
  • United Arab Emirates
  • August 2005 to January 2009

I.T Support in Industrial Plan

Education

Diploma, Network Administrator
  • at New Horizons Computer Learning Centers
  • January 2003

Network Admin, hardware, software, security, server management

Specialties & Skills

Computer Maintenance
IT Solutions
Web Development
B2B eCommerce
Marketing
TROUBLESHOOTING (PROBLEM SOLVING)
WEB DEVELOPMENT
MFG/PRO (ERP)
WORDPRESS
ZOPE (CMS)
E-COMMERCE
DISASTER RECOVERY
FINANCIAL INFORMATION EXCHANGE (FIX) PROTOCOL
INFRASTRUCTURE
NETWORK PERFORMANCE
Digital Marketing

Social Profiles

Personal Website
Personal Website
jalalnasser.com

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Google SEO Fundamentals (Certificate)
Date Attended:
November 2023
Google Gsuite Aministrator (Certificate)
Date Attended:
May 2008

Hobbies

  • Reading
    Reading stories