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Abhishek  Mishra, Country Sales Manager (middle east & Africa)

Abhishek Mishra

Country Sales Manager (middle east & Africa)·Asia Pulp Paper

United Arab Emirates

Master's degree, DISTANCE LEARNING

Work experience

Total years of experience: 25 years, 5 months

Country Sales Manager (middle east & Africa)

January 2017 - Present

Asia Pulp Paper

January 2017 - Present

Markets Covered

 UAE
 Saudi Arabia
 Africa
 South Africa
 Iran
 Israel
 Lebanon


The Accountabilities & Attainments :-

• Accountable to drive & develop business for BU Industrial White, comprising product range
 Cup stock
 Kraft Back
 Duplex
 Food Grade Board
 FBB
 Cigarette Board

• Achieve sales target (volume and revenue) for MEA.
• Manage key sales account, Responsible for the profitable sales and retail development of all Company brands within assigned territory.
• Total responsible for market development & sales for all products under BU Industrial White i.e Food Grade paper /Board i.e Cup Stock, grease proof paper, frozen application food grade boards etc. in Middle east & Africa Region.

Company industry:
Marketing
Job role:
Sales

Area Sales Manager

September 2016 - December 2016

ASIA PULP & PAPER

Dubai, United Arab Emirates

September 2016 - December 2016

• Accountable to drive & develop business, achieve sales target (volume and revenue) of APP Indonesia (Paper & Paper Boards) for Middle East (with special focus on Food Grade products)
• Manage key sales account, Responsible for the profitable sales and retail development of all Company brands within assigned territory.
• Total responsible for market development & sales for Food Grade paper /Board i.e Cup Stock, grease proof paper, frozen application food grade boards etc. in Middle east.
• Achieving credibility with customers/key accounts, publishers, converters, brand owners and other end users by helping them to develop market share by applying new innovative Paper/ Board application and improve performance by imparting training to their sales representative.
• Lead and implement business development strategy - managing the product portfolio, supporting entry into new markets.
• Determine annual unit and gross-profit plans by implementing marketing strategies, analyzing trends and results. Keep updates of product application, technical services, market information, market conditions, competitor's activities, advertising & promotional trends ongoing in the region.
• Establish effective professional coordination / relationship with all Mills its supporting departments in order to provide an efficient quality service within stipulated time frame.

Company industry:
Industrial Production
Job role:
Sales

Deputy Business Unit Head

July 2013 - August 2016

ASIA PULP & PAPER

Indonesia

July 2013 - August 2016

•Responsible for sales for overall Cup Stock Paper (food grade) for Mill (IKPP) Globally.
•Responsible for Overall Development & Penetration of Cup Stock, PPC, woodfree & Color Paper Market across globe for My Unit Assigned.
•Monitoring & Handling Production & sales planning, sales forecasting, mid month Ebitda, for unit Assigned (35000Mt pm)
•Monitoring & guiding Marketing Team for Sales of different brands in their assigned territory.
•Accountable for Profit and Loss for Unit Assigned.
•Developing Periodic Business Plans & Strategies in coordination with respective Regional Managers & Sales alliance assigned for different countries across globe
•Understanding & analyzing market requirement & coordinate with Production line for new product development.
•Identifying areas of crucial importance in the process driven business of the company & facilitate development of adequate system to streamline the same.
•Achieving credibility with customers/Sales Alliance, key accounts by helping them to develop market share by applying new innovative Paper application and improve performance by imparting training to their representative
ACHIEVEMENTS
•Cleared Cup Stock old stocks lying since 4 years with in record time of 5 months .
•Restructured sales network across the line thus increased sales & manpower productivity

ACHIEVEMENTS

 Cleared Cup Stock old stocks lying since 4 years with in record time of 5 months .
 Restructured sales network across the line thus increased sales & manpower productivity.

Company industry:
Industrial Production
Job role:
Management

Area Manager

October 2009 - June 2013

ITC Ltd. PSPD (PPAPL)

Surat, India

October 2009 - June 2013

• Manage key sales account, Corporate Accounts for FBB(Cyber xl, Pearl Xl) Variant, Responsible for the profitable sales and retail development of all Company brands within assigned territory.
• Handling Sales Team of 3 Executives, Conducting monthly sales meets & motivating them for new innovation & application. Training/Mentoring sales team, trouble shooting there hurdles, making them aware of market proceedings.
• Researched methods to improve Customers and Companies retail execution on all its brands through regular contact with all key accounts in the retail & Channel trade.
• Handled full Customer Care, in terms of customer retention, improving customer satisfaction, attending & sorting their complaints with in shortest span of time.
• Dealing with Parent company authorities for resolution of quality complaints of customers, imparting them with proper feedback & compensation .
• Conducting monthly sales meet of esteemed clients & motivating them for new innovation & application.
• Time to time participation in Domestic Trade Fair to boost up our Business in a right direction.
• Total responsible for market development & sales for Cup Stock Board(ITC) in Gujarat, Maharashtra & Rajasthan, leading Cup Stock Vertical of my company, responsible for profit making & accounting for Cup stock board Vertical.
• Conducting regular meet with company officials(ITC) for market penetration .Monthly Stock planning for all Material, coordinating with ITC Depo for material Procurement

ACHIEVEMENTS

 Launched Operation “Sampark” & Developed Paper Cupstock Board(P.E Coated Paper used for mfg paper Glass/Cup) Vertical in our company , sale initially started with 2Mt Maximised sales to 250mt per month .
 Continuous One of the Top Seller for “Cupstock Board” In ITC PSPD Western Territory.
 Boosted FBB Sales from 10Mt to 250Mt p.m. in assigned territory .

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Area Manager

July 2004 - September 2009

Shukla Dairy Pvt.Ltd

Surat, India

July 2004 - September 2009

• Responsible for the profitable sales and retail development of all Company brands within a specified geographic area.
• Handled full customer care, in terms of dealership retention, sorting their grievances with in shortest span of time.
• Create brand awareness by various means of advertisements, creating new market for our brand.
• Served as a liaison between the distributor and Company Sales and Marketing departments.
• Achieving credibility with distributors by helping them to develop market share and improve performance and strived to obtain and maintain "a fair share of mind" with distributors.
• Appointing new dealers and vendors for products. Negotiating with Gram-Panchayat people for canvassing and retailing of our product in rurals .
• Handling Distribution Staff of 20 members. Planning and negotiating with sales team and vendors .
• Handling 35 plus dealers almost whole South Gujarat and Maharashtra.
• Overall handling sales of our Company brands in Surat District, including rural and urban areas of surat.

ACHIEVEMENTS

 In Shukla Dairy I have Launched Rural Area sales projects (Increased Sales Twice) and successfully completed it
 Got 2 promotion during my tenure.
 Got bonus/incentive (2yrs constant)and company paid trip to delhi .

Company industry:
FMCG
Job role:
Management

Senior Manager

January 2001 - July 2004

Tata Teleservices Ltd.(LDEC)

Surat, India

January 2001 - July 2004

•Handled Gas pipe laying project gas at Mumbai and surat for LDEC approx. 52 KMs(gas line)km of works done
•Joined as site supervisor, Men & Work Management Overall Supervision of pipeline, Copper Cable(500Kms), Civil Works, connectivity
•Appointing potential Sub-Contractors for work completion on time, leading team of Tower shelter, DG people, for tower work .
• Handling Supervisory Team of 5 & 1 Engineer, Motivating engineers and junior staff for work completion in time .In Building Works (fitting of GI pipe with in building) for Tata Tele at Surat.
•Ducting and pipe laying works done for VSNL, TATA, Gujarat Gas & BSNL for almost whole south Gujarat.(more than 25000 No.s)
•Dealing with Municipal and Corporate bodies for ROW permission
•Negotiating with Municipal /Government/Non Government organization for Permission and other related works.
•Handled Gas pipe laying project for Gujarat gas and British gas at Mumbai for LDEC
•Customer Care Role
•Handled Retention, Retrieval and Recovery of TATA FWP, Wire line for one year.
•Sorting customers billing, dues, problem dealing customers with economical way .Handling Sales team/staff of 15 members and also installation & repairs team of 10 members.

ACHIEVEMENTS

 We have received additional incentive bonus from TTSL for completing work before time limit.Taken 2 promotions during my tenure.

Company industry:
Telecommunications
Job role:
Engineering

-

Gayatrishakti Paper Board Ltd

-

Duplex Board, Vapi)
•Kherani Paper Mill, (Duplex Board, Vapi)
•Murli Industries (Duplex Board, Nagpur)
•Rainbow Paper Mill(Kraft Paper, Chhatral Gujarat)
•Sachin Paper Mill(Kraft Paper, Surat)

The Accountabilities & Attainments :-
•Manage key sales account, Corporate Accounts for FBB(Cyber xl, Pearl Xl) Variant, Responsible for the profitable sales and retail development of all Company brands within assigned territory.
•Handling Sales Team of 3 Executives, Conducting monthly sales meets & motivating them for new innovation & application. Training/Mentoring sales team, trouble shooting there hurdles, making them aware of market proceedings.
•Researched methods to improve Customers and Companies retail execution on all its brands through regular contact with all key accounts in the retail & Channel trade.
•Handled full Customer Care, in terms of customer retention, improving customer satisfaction, attending & sorting their complaints with in shortest span of time.
•Dealing with Parent company authorities for resolution of quality complaints of customers, imparting them with proper feedback & compensation .
•Conducting monthly sales meet of esteemed clients & motivating them for new innovation & application.
•Time to time participation in Domestic Trade Fair to boost up our Business in a right direction.
•Total responsible for market development & sales for Cup Stock Board(ITC) in Gujarat, Maharashtra & Rajasthan, leading Cup Stock Vertical of my company, responsible for profit making & accounting for Cup stock board Vertical.
•Conducting regular meet with company officials(ITC) for market penetration .Monthly Stock planning for all Material, coordinating with ITC Depo for material Procurement
ACHIEVEMENTS
•Launched Operation “Sampark” & Developed Paper Cupstock Board(P.E Coated Paper used for mfg paper Glass/Cup) Vertical in our company , sale initially started with 2Mt Maximised sales to 250mt per month .
•Continuous One of the Top Seller for “Cupstock Board” In ITC PSPD Western Territory.
•Boosted FBB Sales from 10Mt to 250Mt p.m. in assigned territory .

Company industry:
Heavy Industry & Metallurgy
Job role:
Other

Education

Terna Polytechnic Navi Mumbai ,Mumbai UniversityTHREE YEARS APPROVED BY AICTES.N.E.S English Medium School

January 2008

January 2008

Master's degree, DISTANCE LEARNING

India

Jrkg -

MBA

January 2008

January 2008

Master's degree, DISTANCE LEARNING

India

GPA (percentage): 78%

GPA (percentage): 78%

Terna Polytechnic Navi Mumbai ,Mumbai University

July 1999

July 1999

Diploma, Regular Three Year Course

India

GPA (percentage): 60%

GPA (percentage): 60%

Sister Nivedita English Medium School

June 1995

June 1995

High school or equivalent, Regular

India

GPA (percentage): 68%

GPA (percentage): 68%

Skills

Customer Orientation
Expert
Customer Orientation
Expert
Key Account Management
Expert
Key Account Management
Expert
New Product development
Expert
New Product development
Expert
Business Development
Expert
Business Development
Expert
ADVERTISING
Expert
ADVERTISING
Expert
C
Expert
C
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
MACROMEDIA DIRECTOR
Expert
MACROMEDIA DIRECTOR
Expert
MARKETING
Expert
MARKETING
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
PACKAGING
Expert
PACKAGING
Expert
REPORTS
Expert
REPORTS
Expert
RETAIL
Expert
RETAIL
Expert
SALES
Expert
SALES
Expert
Customer Orientation
Expert
Customer Orientation
Expert
Key Account Management
Expert
Key Account Management
Expert
New Product development
Expert
New Product development
Expert
Business Development
Expert
Business Development
Expert

Languages

English
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Hindi
Expert
Indonesian
Expert
Punjabi
Expert