Abhishek Mishra

Client Relationship Management:
Build and maintain strong relationships with clients to understand their hiring needs and organizational culture. Act as the main point of contact between the client and the recruitment agency.

Job Requirement Analysis:
Conduct thorough consultations with clients to understand job requirements, responsibilities, and qualifications for open positions.
Clarify expectations and provide insights into current market trends and talent availability.

Candidate Sourcing:
Utilize various sourcing methods, including job boards, social media, networking, and referrals, to identify and attract potential candidates. Build a network of potential candidates for current and future hiring needs.

Screening and Shortlisting:
Review resumes and applications to shortlist candidates who meet the client's criteria. Conduct initial phone screenings to assess candidates' qualifications, skills, and cultural fit.

Interviewing and Assessment:
Conduct in-depth interviews to evaluate candidates' technical skills, interpersonal abilities, and career goals. Administer assessments or tests when necessary.

Client Presentation:
Present shortlisted candidates to clients, highlighting their qualifications, experience, and potential fit with the organization. Gather feedback from clients and candidates to refine the search process.

Offer Negotiation:
Facilitate communication between clients and candidates during the offer and negotiation phase. Provide guidance on market salary rates and benefit packages.

Onboarding Support:
Assist with the onboarding process, ensuring a smooth transition for the placed candidate into the client's organization. Conduct follow-up activities to assess satisfaction and address any concerns.

Market Research:
Stay informed about industry trends, salary benchmarks, and changes in the job market. Provide clients with insights into competitive hiring landscapes.

Database Management:
Maintain accurate and up-to-date records in the Applicant Tracking System (ATS) or recruitment database. Ensure compliance with data protection regulations.

Networking and Business Development:
Actively engage in networking events, industry conferences, and online forums to expand the recruitment consultant's network. Contribute to business development by identifying and pursuing new client opportunities.

Performance Metrics:
Meet or exceed key performance indicators (KPIs), such as fill rates, time-to-fill, and client satisfaction. Track and report on recruitment activities and outcomes.

Continuous Learning:
Pursue professional development opportunities to stay updated on industry best practices and recruitment trends.

End to end recruitment (responsible for sourcing, screening, coordinating, negotiations, offer and BGV)
Source candidates using multiple methods, by leveraging job boards, social media, networking, and industry research.
Attending client calls and discuss new opportunities, observations and challenges.
Extensively used LinkedIn Recruiter Tool for sourcing, mapping, creating candidate pool etc.
Worked for Global Clients in domain of (IT, Tax, Legal, Banking And Finance)
Extensive experience in creating Boolean strings & interested working on niche skills positions.
Conduct preliminary interview to qualify the candidate - assess technical skill level, communication skills, Compensation negotiation, etc.
Coached candidates to build effective CVs, cover letters, and emails, as well as to perform well at Interviews.
Extensive experience on USA, EU, UK Job terms and Role contract, permanent UK(inside IR35
/Outside IR35), for USA worked on only W2 Jobs
Responsible for full cycle recruiting including sourcing, assessing, interviewing, presenting, and Closing qualified candidates for various roles assigned by the Group Recruitment Manager

Scoured LinkedIn Recruiter and other networks to locate new Data analytics, DevOps, back- end, Front-end and full stack developer candidates.
Connected with corporate clients to assess business needs and help fill open positions.
Interviewed applicants in order to properly place them in an organisation best suited for that Individual.
Cold-called businesses to establish new IT recruitment and tech staffing relationships.
Social Media Engagement & Marketing, Effective Written & Verbal Communication
HR Applicant Tracking System (ATS), Extensive experience on LinkedIn Recruiter platform RPS.
Researched, identified, and reached out to passive candidates for possible job placement opportunities.
Guided possible candidates through the employment process, from phone screening until the final interview.
Partnered with business clients to determine and understand their needs in order to locate Candidates with the best fit.
Carry out full life cycle recruiting including cold calling, pre-screening candidates, reviewing Resumes, assessing applications, and initiating first round interviews
Utilize both standard and creative sourcing strategies, identifying top talent and qualified Candidates through all online sources including, Monster, Dice, and LinkedIn RPS.

Provide technical support to end-users via phone, email, or chat.
Diagnose and resolve hardware and software issues for desktops, laptops, and other devices.
Install, configure, and maintain computer systems and peripherals.
Troubleshoot network connectivity problems and resolve network-related issues.
Collaborate with colleagues and escalate complex technical issues to higher-level support teams, if necessary.
Follow standard procedures for proper recording and tracking of support requests.
Offer guidance and training to end-users on the effective use of technology.
Make outbound calls to potential customers.
Introduce products or services to customers.
Answer customer inquiries and provide information.
Persuade customers to make a purchase or take desired actions.
Follow script and maintain professional communication.
Maintain accurate records of customer interactions.
Identify and escalate customer issues or concerns.
Meet or exceed sales targets and objectives.
Collaborate with sales and marketing teams to enhance strategies.
Stay updated with product or service knowledge.
Skills: Customer Support · Customer Service Representatives, Email/phone support, Empathy, Problem solving, Active Listening, Product knowledge, Patience, Positive Attitude

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