Abhishek Shivaraj

• Coordinate schedules for clinical staff, including physicians and nurses.
• Organize and maintain patient records and ensure confidentiality.
• Manage appointments, referrals, and follow-ups.
• Address patient inquiries and complaints promptly and professionally.
• Provide patients with necessary education about appointments.

• Oversee the preparation, submission, and follow-up of insurance claims.
• Verify patient insurance details and eligibility before claim processing.
• Ensure adherence to insurance policies, healthcare regulations, and billing guidelines.
• Stay updated with changes in insurance policies and government regulations.

• Respond promptly to customer inquiries.
• Provide accurate information about product features, functionality, and usage.
• Guide customers through product setup, troubleshooting, and problem resolution.
• Diagnose technical or usage issues and offer solutions or alternatives.
• Escalate complex problems to technical teams or supervisors when necessary.
• Follow up with customers to ensure their issues are resolved and they are satisfied.
• Maintain a deep understanding of the companys products and updates.
• Document customer interactions, reported issues, and resolutions in the support system.
• Build and maintain positive relationships with customers.
• Upsell or recommend complementary products or services when appropriate.
• Assist in customer account updates and renewals, if applicable.
• Develop and implement marketing strategies to attract potential clients.
• Advertise properties through online platforms, social media, and local listings.
• Schedule site visits.
• Present property features, pricing, and benefits to clients effectively.
• Achieve monthly or quarterly sales targets set by the organization.