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Mohamed Ramadan, customer care agent

Mohamed Ramadan

customer care agent·Teleperformance - Egypt

Egypt

Bachelor's degree, Accounting

Work experience

Total years of experience: 8 years, 3 months

customer care agent

June 2024 - Present

Teleperformance - Egypt

Alexandria, Egypt

June 2024 - Present

im

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Support Services

Customer Service Supervisor

February 2023 - Present

Vodafone - Egypt

Alexandria, Egypt

February 2023 - Present

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Customer Service Agent

September 2021 - Present

Etisalat Egypt

Alexandria, Egypt

September 2021 - Present

Company industry:
Telecommunications
Job role:
Sales

Cashier And Salesperson

April 2019 - March 2021

Max - Landmark Group

Alexandria, Egypt

April 2019 - March 2021

bachelor degree at accounting
2 yrs experience at landmark group working on oracle pos
administrative assistant. reporting DSR to finance. using Ms Excel
Oracle BI
handling petty cash
report shortage and excess
check list for all staff. following the Sop and Audit points

Company industry:
1374
Job role:
Sales

Sales Representative

June 2015 - November 2016

lc waikiki

Alexandria, Egypt

June 2015 - November 2016

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Alexandria University

October 2021

October 2021

Bachelor's degree, Accounting

Egypt

Skills

Customer Service
Expert
Customer Service
Expert
Cash Handling
Expert
Cash Handling
Expert
Oracle
Expert
Oracle
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
POS
Expert
POS
Expert
multi tasking
Expert
multi tasking
Expert
positive attitude
Expert
positive attitude
Expert
hardworking
Expert
hardworking
Expert
retail
Intermediate
retail
Intermediate
office work
Intermediate
office work
Intermediate
sales representatives
Intermediate
sales representatives
Intermediate
customer interactions
Intermediate
customer interactions
Intermediate
Customer Care
Expert
Customer Care
Expert
Customer Service
Expert
Customer Service
Expert
Call Center
Expert
Call Center
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Sales
Intermediate
Sales
Intermediate

Languages

Arabic
Native Speaker
English
Expert