Abigail Flores, HR Officer (Employee Relations/Payroll/HRIS)

Abigail Flores

HR Officer (Employee Relations/Payroll/HRIS)

Artan Holding

Location
Qatar - Doha
Education
Bachelor's degree, Bachelor of Science in Clinical Psychology
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

HR Officer (Employee Relations/Payroll/HRIS) at Artan Holding
  • Qatar - Doha
  • My current job since December 2012

Benefits and Salary Administration
• Provide first line of HR operational support to employees and managers on human resource issues including answering questions, resolving issues and processing related paperwork.
• Handles the administration and tracking of employee benefits (ie. maternity/vacation/special leaves, medical insurance, payment of annual vacation tickets, payment of end of contract gratuity etc.).
• Verifies employees benefit entitlement and provides timely administration of benefit related issues.
• Process monthly salary of Artan Holding Holding and its SBUs

New Hire Orientation
• Conduct orientation for new starters regarding the organizational structure of Artan Holding and other Strategic Business Units, Payroll Schedule, Company’s Holidays, Leave Entitlement, Visa Processes and Employee Self Service Information Sytem.

Leavers
• Works closely with the Line Manager to ensure payroll action and clearances are completed satisfactorily.
• Prepares final settlement and payment requisition for leavers.
• Facilitates the departure of employees, ensure appropriate pay and other actions are accurately calculated and taken on time.

HR Information System
• Overall in charge with the HR software - 2interact Employee Self Service Information System
• Provide application support to users including instructions, navigation, troubleshooting, maintenance and evaluations to determine solutions and alternatives.

Policies and Procedures
• Contributes to the development of departmental policies and procedures. Develops guidelines to ensure related protocols and practices are documented and approved. Proactively identifies necessary improvement to human resources processes.
• Liaises with other members of the SBUS as required to ensure sharing of information and continual improvement of client services and accuracy of information.

Human Resource Officer at Island Overseas Transport Corporation
  • Philippines
  • April 2011 to November 2012

Develops, advises on and implements policies relating to the effective use of personnel within the organization. Covers areas such as working practices, recruitment, pay, conditions of employment and diversity. Ensures that the organization employs the right balance of staff in terms of skills and experience, and that training and development opportunities are available to employees to enhance their performance in order to achieve the organization’s objectives.

· Recruitment and Manpower Planning Functions
· Payroll
· Benefits Functions
· Employee Relations
· Performance Management Functions
· Training and Development

Human Resource Assistant at Island Overseas Transport Corporation
  • Philippines
  • June 2008 to March 2011

Responsible for day to day administration of policies and programs covering the following human resources services: recruitment and selection, compensation and benefits, employee services, training, employee relations and special projects.

Records Custodian at Island Overseas Transport Corporation
  • Philippines
  • June 2007 to May 2008

Manages files of shipboard personnel

Education

Bachelor's degree, Bachelor of Science in Clinical Psychology
  • at Polytechnic University of the Philippines
  • May 2007

Specialties & Skills

Science
Psychology
Administration
Balance

Languages

English
Intermediate

Memberships

Philippine Psychological Corporation
  • Accredited Psychometrician
  • May 2008