Abiyath Rahman

• Managed a residential community of 200+ students, increasing resident satisfaction by 15% through
inclusive programming and proactive engagement initiatives.
• Collaborated with a team of 15 Resident Assistants to improve incident response time by 20%,
streamlining inter-team communication and operational workflows.
• Resolved 90% of reported incidents independently, addressing 10+ personal and academic challenges
per semester using structured conflict resolution frameworks.

• Performed PDF accessibility remediation using Adobe Acrobat (tagging, reading-order correction,
alt-text) to ensure WCAG 2.1 compliance.
• Created and maintained accessible Canvas LMS course pages for university academic departments.