Mohammed Alfaddagh

• Redesign organizational structures to enhance agility and employee
engagement by cascading company vision and objectives across all
levels.
• Analyze and optimize organizational structures to align with
business strategies, improving operational efficiency.
• Develop and implement HR policies aligned with organizational
vision, ensuring compliance and industry best practices.
• Develop and standardize job descriptions to align with business
strategy and organizational objectives.
• Conduct job evaluation sessions to ensure fair role assessments
and equitable compensation.
• Optimize workforce planning by analyzing processes, activities, and
headcount using Workforce Optimization Framework and FTE
Calculator.
• Designed a Career Path and Succession Planning Toolkit featuring
assessment matrices, process flows, and succession charts.
• Developed a job rotation framework to boost employee
engagement, skill diversification, and career growth.
• Analyze regional remuneration trends, benchmark against industry
standards, and design competitive reward systems.
• Designed a KPI-driven Performance Management System,
encompassing policies, tools, and communication strategies.
• Train managers on structured performance appraisal techniques to
ensure fair, objective employee evaluations and actionable
feedback.
• Ensured IMS audit compliance, meeting organizational and
regulatory standards.
• Led initiatives to optimize costs, develop performance management
systems, and enhance employee engagement.

• Re-structuring all MLC companies and support services
departments.
• Completing TNA for MLC employees.
• Providing training solutions as per budget and complying with new
regulations.
• Developing training program for MLC leaders.
• FTE project
• Incentive project

• In collaboration with HR colleagues develop a resourcing strategy
and innovative, timely and cost effective best practice solutions to
meet its objectives.
• Provide consultancy to the mlcGO management about the
Manpower requirements to ensure that mlcGO manpower planning
practices are aligned with HR Vision.
• Consult the mlcGO management to develop Employee training
programs to ensure that all Employees have required skills to
perform their jobs efficiently.
• Provides day-to-day performance management guidance to mlcGO
management (e.g., coaching, counseling, career development,
disciplinary actions).
• Manages and resolves complex employee relations issues.
Conducts effective, thorough and objective investigations.
• Works closely with management and employees to improve work
relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Developing, managing and implementing a range of initiatives and
specific projects within agreed timescales and budgets to support
the delivery of HR objectives.
• To establish and develop a dialogue and relationship with senior
management and other HR Team to understand the key resource
issues and associated requirements to meet both current and
future organizational challenges.
• To manage the recruitment and training budget, ensuring
maximum effectiveness of expenditure within the constraints of the
budget.
• Maintains in-depth knowledge of legal requirements related to day
to-day management of employees, reducing legal risks and
ensuring regulatory compliance. Partners with the legal department
as needed/required.
• Develop HR related Metrics to help management to estimate
required Manpower in mlcGO.

• Review, modify, analyze and recommend Organization Structures.
• Review and modify the Job Description.
• Evaluate the Job Description using HAY methodology.
• Processing training need analysis for All business units and shared
services units.
• Prepare the monthly report about training department KPI
• Making contract with best training providers and evaluate them
regularly.
• Evaluate the training materials and follow up with departments
approval.
• Provide the internal & technical training and provide support for
departments.
• Provide learning and training solutions where asking.
• Improve the internal trainers and provide all support for them.
Projects hold during job:
• Training end with employment with cooperating with Centennial
College and TVTC supported by HRDF.
• SSHR (Self Service Human Resources) training across the group.
• LMC (Logistic Management Certificate) program.
• PMS (Performance Management System) training across the group.
• On-boarding project.
• Member of engagement program project.

Deal with most of HR responsibilities like:
1- 1- Deal with employing website and companies for choosing candidates.
2- Do primary interview for them.
3- Processing work visas
4- Making employees contracts.
5- Take care about vacations and related work like air flight reservations, processing visa… etc.
6- Solve employees’ problems.
7- Responsible about security guards scheduling and calculating salaries.
8- Responsible about medical insurance.
9- Responsible about patient data protection.
10- Doing IT tasks.
11- Completing all requested jobs from managers.
12- Help in completing Diaverum projects.
13- Line manager of 3 employees plus all security guards and report directly to Managing Director.
Achievements in HR Field:
1- Creation the company policy

• Recruitment tasks: Sourcing candidates, Screening them,
Processing work visas, Making employees contracts.
• Employees Personnel tasks: Take care about vacations and related
work like air flight reservations, processing visa… etc., Solve
employees problems, Responsible about medical insurance.
• Responsible for security guards scheduling and calculating salaries.
• Responsible for patient data protection.
• Line manager of 10 employees and report directly to Managing
Director.
Achievements in HR Field:
• Create the company policy
• Recruitment tasks: Sourcing candidates, Screening them,
Processing work visas, Making employees contracts.
• Take care about vacations and related work like air flight
reservations, processing visa… etc.
Achievements in HR Field:
• Apply HR System to minimize routine work without cost.
• Making Salary Scale for the company.

Deal with some of HR responsibilities like:
1- Acting Personal Manager in case of absence of Personal Manager.
2- Responsible for medical insurance.
3- Responsible for employees’ record in JD System (Oracle).
4- Responsible for one division payroll.
5- Check every paper going to Personal Manager.
6- Responsible for flight reservation.

• Acting Personal Manager in case of absence of Personal Manager.
• Responsible for medical insurance.
• Responsible for employees record in JD System (Oracle).
• Responsible for one division payroll.
• Check every paper going to Personal Manager.
• Responsible for flight reservation.

Call Center Agent Saudi Airlines
Two years as part time during colleague study

I worked on SAP and I designed employee vacation system.

During my study in King Fahad University I was working with Saudi Airlines in seasons for about two years intermittent as reservation call center.

Two years as part time during colleague study