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Abrar Afroze, Technical Support Engineer

Abrar Afroze

Technical Support Engineer

Vodafone Global Services India

Location
India - Bengaluru
Education
Bachelor's degree, Electronics & Communication Engineering
Experience
9 years, 0 Months

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Work Experience

Total years of experience :9 years, 0 Months

Technical Support Engineer at Vodafone Global Services India
  • India
  • My current job since June 2016

Resolve faults in the Demon Broadband Network in UK. Handling incidents for Vodafone Enterprise Customers.

Technical Support Engineer at Hewlett-Packard
  • India
  • April 2015 to April 2016

Provide Technical assistance on various Networking and Software Products used by Alcatel-Lucent Employees

Education

Bachelor's degree, Electronics & Communication Engineering
  • at Hindusthan College of Engineering & Technology
  • May 2013

NA

Bayt Tests

IQ Test
IQ Test
Score 68%

Specialties & Skills

Customer Service
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RHEL
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MCITP
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CCNA
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C
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MS Office
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C Programming
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MCITP
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CCNA
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RHEL
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C++
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Languages

English
Expert
Hindi
Intermediate
Urdu
Intermediate
Malayalam
Intermediate

Training and Certifications

CCNA (Training)
Training Institute:
Indian Institute of Hardware & Technology
Date Attended:
May 2014
Duration:
1200 hours
RHEL (Training)
Training Institute:
Indian Institute of Hardware & Technology
Date Attended:
May 2014
Duration:
1200 hours
MCITP (Training)
Training Institute:
Indian Institute of Hardware & Technology
Date Attended:
May 2014
Duration:
1200 hours

Hobbies

  • Photography, Gaming, Reading, Listening to music, Athletics and Games
    I was at my peak at athletics during my school days. I was the best at High Jump for which i have won many medals and have participated up-to district level. I also love Shuttle Badminton, also for which i have won medals. During college i was mostly into volunteering works, helping out with event preparation and organizing. I make sure to make maximum use of the time I have.