Sales Account Manager
Global ITS Group (Bahrain, Saudi, U.A.E, Qatar and Oman)
Total years of experience :10 years, 10 Months
•Selling Enterprise level solutions and ability to deal with Sr. Management of Clients.
•Detailed knowledge across all multi-vendor product lines for IT Infrastructure, as well as technical and professional services offerings.
•Proven ability to deliver on aggressive individual sales quota and increase market share by acquiring net customers.
•Customer centric mind set focused on building and improving customer relationships and utilizing value selling of our technologies to make a difference.
•Cultivate long term relationships at all levels of customer organization.
•Negotiates and arranges appropriate business development agreement with Key Customers.
•Following up on proposal statuses and closing pending deals.
•Meet with new clients and expand our customer reach.
•Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
•Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
•Represent the company products and services to customers & prospects.
•Interact with customers at all levels including decision makers
•Identify active trends of business promotion and make presentations
•Increase awareness and visibility
.•Participates in the development and implementation of new products launches, new business building programs, proposed sales activities, marketing campaigns and trade incentives, etc
•Generate New Corporate business.
•Pro-actively provide client research and industry specific information.
•Maintain & expand existing accounts by qualifying customers, providing necessary appropriate technical information.
•Performing product demos, preparing quotes and closing sales.
•Follow up on incoming & marketing supplied leads for designated territory.
•Write present & close sales proposals.
•Represent the company at Industry meetings and trade shows.
installing and configuring computer hardware operating systems and applications
Sorting monitoring and maintaining computer systems and networks
talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
troubleshooting system and network problems and diagnosing and solving hardware or software faults
replacing parts as required
providing support, including procedural documentation and relevant reports
following diagrams and written instructions to repair a fault or set up a system
supporting the rollout of new applications
setting up new users' accounts and profiles and dealing with password issues
responding within agreed time limits to callouts
working continuously on a task until completion (or referral to third parties, if appropriate)
prioritizing and managing many open cases at one time
rapidly establishing a good working relationship with customers and other professionals e.g., software developers
testing and evaluating new technology
conducting electrical safety checks on computer equipment
• installing and configuring computer hardware operating systems and applications
• Sorting monitoring and maintaining computer systems and networks
• talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
• troubleshooting system and network problems and diagnosing and solving hardware or software faults
• replacing parts as required
• providing support, including procedural documentation and relevant reports
• following diagrams and written instructions to repair a fault or set up a system
• supporting the rollout of new applications
• setting up new users' accounts and profiles and dealing with password issues
• responding within agreed time limits to callouts
• working continuously on a task until completion (or referral to third parties, if appropriate)
• prioritizing and managing many open cases at one time
• rapidly establishing a good working relationship with customers and other professionals e.g., software developers
• testing and evaluating new technology