HVAC Product Sales & After Sales Service Manager
Electronium Appliances & Air Conditioning Private Limited
Total years of experience :11 years, 3 Months
Developed HVAC Products Sales & After Sales Services strategy.
Implemented Process Improvement & Field Management Technique.
Managing Projects Planning & Business Development.
Analyzing Job Costing for Commercial Projects.
Maintaining client satisfaction & long-term relationship.
Complete Design, Engineering of Plant HVAC system.
Planning and execution the procurement of all equipment’s related to HVAC system.
Prepare BOQ and RFQ of all HVAC equipment’s.
Dealing and attending technical as well as commercial meetings with vendors of all the HVAC equipment’s e.g. Air-Cooled Chillers, Water Cooled Chillers, AHUs, VRF units, DX Units, Precision Units, Cooling Tower, Pumps, Fans, Valves, Humidifiers, Duct Heaters, Motorized Fire Dampers etc.
Support construction & commissioning team on regular intervals at site.
Monitoring the operation and functionality of all HVAC system equipment’s.
Design & Engineering of Plant Compressed Air System.
Engineering of Thermal Insulation of Steam Cycle & BoP system.
Design & Engineering of CSRL Pipes for BoP system.
Engineering of Valves, Expansion Joints, Strainers etc...
Closing of Technical Documents with Client MEW.
Maintained client satisfaction and long-term relationship.
Tendering & Cost Estimation of HVAC System for New Projects.
Demonstrating how air conditioning product meets client’s needs.
Identifying customer & clients and future requirements.
Delivering products presentations and demos to clients.
Providing sales support during virtual and onsite client meetings.
To monitor field complaints / analyze and provide solutions to complaints.
Field Failure Report Analysis.
Controlling maintenance, spare parts, tool equipment’s, and inventory, budget.
Feedback to factory on regular intervals on product performance / features.
Feedback to field from factory regarding various analyses of failures.
To monitor field complaints / analyze and provide solutions to complaints.
DOA analysis and suggestions to Branch / Factory and Sourcing team.
Controlling maintenance, spare parts, tool equipment’s, inventory, and budget.
Feedback to factory on regular intervals on product performance / features.
Bachelor of Technology in Mechanical Engineering