Information Technology Systems Manager
Hamad Mohammed Bin Saedan Realestate Co
Total years of experience :2022 years, 7 Months
• Overseeing an ERP system that includes real estate, financial, leasing, and CRM applications. This role requires an integrated approach to managing diverse business functions and ensuring system cohesion.
• Responsible for managing user access rights within the system, ensuring security and compliance with the authority matrix.
• Process Mining: this involves analyzing existing processes to identify inefficiencies designing workflows to optimize operations, and applying electronic signature solutions to enhance digital transformation.
• Managing databases to ensure data integrity, structure, and accessibility. This includes facilitating data querying and reporting, which are essential for decision-making and operational support.
• Analyzing, cleansing, and summarizing data, and using specialized tools for data visualization. This is key to transforming raw data into actionable insights.
• Technical Troubleshooting by Employing my technical expertise to troubleshoot and resolve system issues, which is crucial for minimizing downtime and maintaining operational efficiency.
• Managing and activating cloud-based tools and applications.
• Providing technical training to system users, ensuring they have the necessary skills to effectively use the information systems. Also designing computer-based training programs.
• Monitoring and estimating costs in the IT department, which is crucial for budget management and financial planning.
• Setting goals and tracking KPIs for the IT department, aligning IT strategies with business objectives.
• Reviewing technical contracts and ensuring.
• Contributing to establishing Khutwa Tech, a prop-tech company, by writing its marketing strategy and annual budget. Managing the real estate product Aldarwaza and designing its landing page indicates a strategic and creative role in product management and marketing.
• Designed a dashboard to monitor the performance level of the properties in the company using Power BI software.
Personal goal pursuit - Career Break
• Supervision of the Al-Sarh ERP software solution.
• Oversight of Lijan Pro, an in-house developed ASP.NET-based software for council and committee management, utilized by clients including the Ministry of Agriculture and the Electronic University for managing councils, committees, and account operations.
• Technical troubleshooting of system-related issues.
• Conducting and executing test scenarios for software and information systems.
• Delivering technical training to individuals and groups to boost technical proficiency and product understanding.
• Composition and revision of technical documentation, including user manuals and product introductions.
• Creation and refinement of Computer-based training for systems.
• Website and introductory landing page development for various products.
• Formulation of technical and financial project proposals.
• Entering data into various databases and systems accurately and efficiently.
• Reviewing documents and records for accuracy before data entry.
• Continuously updating data and correcting any errors identified.
• Maintaining the confidentiality of the information and data entered.
• Collaborating with other teams to collect necessary information and data.
• Preparing periodic reports on data entry activities.
• Using data management software to efficiently organize and store data.
• Performing indexing and classification tasks for information and documents.
• Responding to data-related inquiries and providing technical assistance when necessary.
• Participating in the development and improvement of data entry systems and procedures.