Achref Arbi

-Welcome customers into the store; offer them qualified advise on the available products.

-recommend/demonstrate appropriate products; and promote cross selling with a view to meet the customers’ needs.

-Provide professional till point service to close the sale and offer the customers an overall enjoyable shopping experience.

-Handle customer complaints professionally and follow up any serious issues with higher management.

-Maintain an up-to-date database of customers visiting the store.
Communicate to the customers the information on special offers/ sales promotion events.

-Merchandising goods prominently on the shop shelves & display units, replenishing stocks as often as required in conjunction with the Store manager/Deputy Floor Manager and merchandising team.

-Check stock levels daily and recommend orders to the Store Manager/Deputy Floor Manager in order to replenish and maintain optimum stock levels.

-Update product knowledge, follow latest trends to provide confident and relevant advice to customers.

-Maintain personal grooming as per the brand standards to represent a positive image.

-Pushing sales achievement each month in order to fulfill both store and personal target.