Assistant Loss Prevention / Security Manager
Maid Al Futtaim Hypermarkets (Carrefour)
Total years of experience :15 years, 11 Months
• Protect company assets and improves profitability by developing and implementing security and safety programs for employees and customers.
Conduct inspection of each and every location and ensure all the Security Officers are following the Loss prevention policies procedures properly to minimizing the financial losses of a retail operation related to theft, vandalism, accident and injury.
Communicate effectively and work cooperatively with store and law enforcement personnel and focus on cash handling theft, inventory control, facilities and equipment damage, security access violations, fraud, and a variety of audits of employee activities.
Effectively implementing and managing loss prevention processes and programs for preventing the growing problem of employee and internal theft.
Assist the Security Supervisors and Security Officers with the shoplifting offences and the completion of the documentation and ensure that they are following the proper procedures in each shoplifting cases to ensure the correct value is recovered from the shoplifting case.
Conduct spot check in the receiving and ensure that the Blind Receiving procedures are following properly to reduce the shrinkage.
FOC & Free items, Gate Pass procedures are following properly in the receiving to ensure the company assets IN & OUT is recorded properly .
Ensure that spot checks are conducting in the receiving by supervisors to reduce the shrinkage and vendor fraud.
Ensure that the Hot Work permit procedures are following properly by the Maintenance team and contracting companies to ensure the safety of the staff, customers and company asset.
Conduct spot check in the sensitive cage area and ensure that the proper access control and sensitive items procedures for the sensitive cages are following by the Staff and Security Officer.
Fire equipment are checked properly to ensure the safety of the staff and customers.
Conduct regular training for Managers, Staff, Merchandisers and Promoters for Induction, Fire & Safety, Shrinkage, Bomb Alert and Strapping & Tagging.
Conduct monthly briefing for Security Supervisors to ensure Loss prevention policies procedures properly to minimizing the financial losses of a retail operation related to theft, vandalism, accident and injury.
Conduct Monthly Fire Drill in the store to make sure all the emergency team members are responding properly and following the proper procedures.
Assist the District Loss prevention / Security Manager for the Quarterly Security Audit to analyze the follow up of Safety & Security measures, Protection of Sensitive items, follow up of Shrinkage policies and asset control policies & procedures.
Assist Head Office team during the Asset visit and prepare the minutes and communicate with Head Office and circulates the findings with each department involved.
Assist Internal Auditors during the audit and follow up the points.
Conduct Loss & Waste committee meeting along with all Commercial Department Heads, Finance Manager, Receiving Manager, BC Manager, CCO Manager, District Finance Manager, District Safety & Security / Loss Prevention Manager and GM after each inventory to analyze the reason for the shrinkage & waste and prepare action plan to prevent shrinkage and communicate the minutes of the meeting and action plan with Store Level and Head Office and implement the action plan to prevent and minimizing the financial losses due to shrinkage and waste.
• Conduct inspection of each and every location and ensure all the Loss prevention policies are followed.
• Ensure the Daily Incident record, Incident Reports, Lost and Found Register, VCR book(Visual Control Room), Radio issue book etc, are kept up to date with accurate entries of each and every incident in DOB (Daily Occurrence Book) and Archive.
• Assist the Security Supervisors and Security Officers with the shoplifting offences and the completion of the documentation and ensure they are following the proper procedures in each shoplifting cases.
• Conduct spot check in the reception and receiving and ensure that the Security Officers are following the proper procedures of access control.
• Conduct spot check in the receiving and ensure Blind Receiving, FOC & Free items procedures are following properly in the receiving.
• Ensure spot checks are conducting in the receiving by supervisors.
• Ensure that Gate Pass procedures are following properly.
• Conduct spot checks in each laboratory and ensure Internal sale procedures are following by each sections.
• Ensure Waste policies and procedures are following properly by each department.
• Ensure that all the Lost & Found (Credit Card, Money and other items) policies and procedures are following properly.
• Ensure that the Hot Work permit procedures are following properly by the In house Maintenance team and contracting companies.
• Conduct spot check in the sensitive cage area and ensure that the Security Officer following the proper access control procedures for the sensitive cages.
• Conduct spot check for the sensitive items in the sensitive cages and ensure the Security officer are following the correct procedure.
• Conduct weekly and monthly spot checks in the CCO.
• Ensure that all the Hose reels, EAS, De-Activators are checked daily basis by the night shift security.
• Ensure that night shift Security team is focusing on Expiry checking and Shrinkage from the selling area and prepare action plan.
• Liaison with the local authorities with respect to criminal cases, medical treatment and fire.
• In the absence of Security Manager / Assistant Security Manager attend the daily briefing along with all the DH and GM and discuss the security related points.
• During the absence of Security Manager / Assistant Security Manager attend the Weekly Meeting along with all the DH and GM and discuss the security related points.
• Conduct monthly briefing for Security Supervisors.
• Conduct Monthly Fire Drill in the store to make sure all the team is responding properly and following the proper procedures..
• During the absence of Security Manager / Assistant Security Manager assist the District Security Manager for the Quarterly Security Audit.
• Assist HO team during the Asset visit and prepare the minutes and communicate with HO and circulates the findings with each department in the absence of Security Manager / Assistant Security Manager.
• Assist Internal Auditors during the audit and follow up the points in the absence of Security Manager / Assistant Security Manager.
• Conduct Loss & Waste committee meeting along with all Commercial DHs, Finance Manager, Receiving Manager, BC Manager, CCO Manager and GM after each inventory and prepare action plan and implement the points. Communicate minutes of the meeting and action plan with Head Office during the absence of Security Manager / Assistant Security Manager.
• Conduct inspection of each and every location.
• Conduct continual job training and job description to Security Supervisors and Guards of all the posts.
• Ensure all the location required by the client covered by the security staff and all of them are aware of the duty of each locations and requirements.
• Ensure the Daily Incident record, Incident Reports, Lost and Found Register, VCR book(Visual Control Room), Radio issue book etc, are kept up to date with accurate entries of each and every incident in DOB (Daily Occurrence Book) and Archive.
• Assist the Security Supervisors and Security Officers with the shoplifting offence and the completion of the documentation.
• Ensure that all the Hose reels, EAS are checked daily basis by the night shift security.
• Ensure that night shift Security team is focusing on Expiry checking and Shrinkage from the selling area.
• Liaison with the local authorities with respect to criminal cases, medical treatment and fire.
• Conduct daily inspections of safety equipment and issue a report on the findings of the Security Manager and G.M.
• Conduct daily inspection on all alarm system and fire escape routes and submit report to the Security Manager and G.M.
• Check CCTV, Reception and Receiving Log-Books and sign daily basis.
• Conduct Fire Drill to the Security Supervisors and Security Guards.
Abu Dhabi Mall. ( Under Emirates Security Services)
CUSTOMER SERVICE REPRESENTATIVE.
Role and Responsibilities:-
• To provide customer service and information.
• Maintain the logs as per site requirements, visitors & vehicles log, movement of material gate pass key issue and log book etc.
• Maintain the lost and found record and prepare weekly reports and monthly reports and submit to the managers.
• Prepare daily incident reports and take prompt action whatever the situation demand and submit to the department managers.
• Provide emergency assistance in case of accidents, fire, and theft and take necessary action.
• Liaison with department head to ensure that mall security staffs are adhering the established procedures.
• Maintain attendance sheet for housekeeping and security staff on daily and monthly basis and keep record to follow up for the concerned department.
Al Sheikh Al Mohsin Al Sheikh’s Beach Palace (Jeddah)
(Kingdom of Saudi Arabia)
SECURITY FIRE / LAB.
Role and Responsibilities:-
• Maintain logs as per site requirements, visitors, vehicles logs and movement of material gate pass, key issue and log book etc.
• Conduct fire drill for the security staff.
• Handling the IN/OUT materials of Palace.
• Prepare a daily incident reports and take prompt action and submit to the manager.
• Assign duties and responsibilities to security guards.
• Preparation of evacuation and fire fighting plans and reports in weekly and monthly basis
• Co-ordination with local police agencies towards the investigation and handling of crimes, accidents etc. in the palace premises.