Executive Manager
UNITED SYSTEMS
Total des années d'expérience :13 years, 0 Mois
• Partnered with internal marketing group to implement strategies to increase product exposure and brand awareness among target market. Led to annual sales of $2M per year.
• Developed new sales processes to increase efficiency and growth of internal sales team.
• Establish and maintain relationships with technology analysts, journalists, competitors and customers position the organization and its products in the marketplace.
• Spearheaded improvements in the sales process based on feedback received from current and potential customers.
• Researched the target and related markets to determine size and scope of potential client base.
• Grew the sales staff through recruiting, selection and professional development.
• Led the development and implementation of various platforms, systems and applications to meet customer requirements.
• Performed extensive project analysis, planning, and implementation for custom built systems. Provided support at each phase of the development process.
• Directed the customer adoption of enterprise systems - including change management, job redesign and training and development.
• Established and maintained organizational project management standards and processes to support key software development projects.
• Supported the TAPIN / TAPOUT daily processes resting on UNIX and Oracle based billing system.
• Played a key role in building the Roaming Networks partners to over 150 in six month timeframe.
• Participated in procurement planning for building internal IT organization. Research and selected vendors for staff augmentation, systems development & implementation and end-user support.
• Gathered customer requirements and translated them into applications that streamlined processes and enhanced productivity.
• Evaluated and issued recommendations for the procurement of technology solutions.
• Serve as project leader for web based & client/server systems implementation projects.
• Conducted research and analysis to identify and cultivate the target market.
• Managed RFx, communications with public and private sectors relating to all sales orders.
• Maintained marketing information including project profiles & supporting data.
• Maintained weekly meeting agendas, status reports and other marketing/sales related reports and spreadsheets.
• Perform analysis and review against customer requirements to validate software application development and issue resolution.
• Test software applications to ensure quality and compliance with established business policies and practices.
• Consult and collaborate with staff/client to review, develop, and implement new or updated procedures, software applications, and user documentation.
• Evaluate and report on functionality of new software applications being considered for implementation.
Higher Institute for Computerization and Informatics, Baghdad - Iraq Post Graduate Diploma, Software Engineering
Mansour University College, Baghdad - Iraq B.Sc., Computer Science