Assistant Operation Manager
Pakistan Cricket Board
Total years of experience :16 years, 5 Months
- Handling Pakistan Cricket Team Operations
- Managing Pakistan Cricket Team and Officials, Travelling, Transportation and Hoteling.
- Maintaining Pakistan Cricket Team and Officials expenses and TADA.
- Managing Team to deliver daily tasks and operations effectively and timely.
- Correspondence with foreign Cricket Boards and hotels in terms of team travelling.
- Issuance of Visas and Passports.
- Maintaining data base of Pakistan International/Domestic cricketers and teams.
New products roll out such as MFS, Data, Post-paid at retail end.
Training of Franchise staff and retails.
Achievement of monthly assigned secondary sales targets.
Monitoring of sales & distribution KPIs.
Implementation of various on-going promos.
Monitoring of permanent and temporary POS.
• Operational Support to Franchises, all over Pakistan.
- Cater to the needs of approximately 250 franchises / Retail outlets.
• Coordinating with Franchises, Sales and Service Centres & S&D Staff.
- Communicate Processes, Campaigns, and Promotions to Franchises / Dealers.
• Daily Credit Postings for Franchises and Sales and Service Centres.
• KPI’s were: Credit - With an objective to have zero bad debts / over dues.
• Catering to Interactions made by Franchises / Sales and Service Centres on ESS, Service Manager & Emails.
To prepare operational reports as directed by Back Office Manager / Management on as and when required basis and to provide and deliver professional services and administrative assistance to the management.