Senior IT Engineer
Network Time
Total years of experience :13 years, 7 Months
• DVR and NVR Troubleshoot, Live IP steaming, HD PoE cameras installation.
• Troubleshooting system and network problems, diagnosing and solving hardware or software faults
• Troubleshooting server hardware problems IBM, Hp etc.
• Planet, Cisco, Tp-Link and Link-Sys routers networking and programing.
• Fibre optics splicing, installation and commission
• Technical support for customer using the Microsoft server and client services
• Conference room designing Knowledge
• Conference room multiple microphone systems
• Installing and configuring computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• providing support, including procedural documentation and relevant reports
• Planning future improvements, suggesting IT solutions to business problems
• Testing and evaluating new technology
• Conducting electrical safety checks on computer equipment
• Supervising helpdesk staff
• Technical support for people using the network
• Installing and configuring computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• DVR and NVR Troubleshoot, Live IP steaming, HD PoE cameras installation.
• SMS, SVT, Fire Alarm and home alarm system,
• Talking staff or clients through a series of actions, either face to face or over the telephone or via remote desktop to help
set up systems or resolve issues
• Training staff on new systems
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults
• Replacing parts as required
• Day to day admin and monitoring of network use
• Setting up new users' accounts and profiles and dealing with password issues
• providing support, including procedural documentation and relevant reports
• Planning future improvements, suggesting IT solutions to business problems
• Making sure all IT meets industry standards
• rapidly establishing a good working relationship with customers and other professionals, e.g., software developers
• Testing and evaluating new technology
• Conducting electrical safety checks on computer equipment
• Supervising helpdesk staff
• Installing new software
• Installing new hardware (servers, IP LAN & Wireless printers, computer workstations, etc.)
• Setting up user accounts, permissions and passwords
• FTP media uploading for users
• Overseeing security of all systems, especially the internet, and installing antivirus protection
• Fixing network faults
• Network maintenance
• Technical support for people using the network
• Training staff on new systems
• Day to day admin and monitoring of network use
• Planning future improvements, suggesting IT solutions to business problems
• Making sure all IT meets industry standards
• Supervising help desk staff Created invoices and reports on MS Word and Excel.
