Adel AL Shalawi

• Prepared and served a variety of coffee and beverage orders with high quality
and consistency.
• Handled customer payments accurately and maintained proper cash register
operations.
• Delivered excellent customer service and ensured a welcoming atmosphere
for guests.
• Assisted in maintaining cleanliness and organization of the café area.
• Collaborated with team members to ensure smooth daily operations and
customer satisfaction.
• Managed 15+ company calendars and project management scheduling
systems.
• Communicated with project stakeholders on a regular basis via weekly
emails, monthly phone conversations, and quarterly meeting.
• Achieved an average of 35 percent improvement on project speed
execution.

• Provided technical support to users in resolving basic technical issues.
• Installed and configured operating systems and software.
• Troubleshot and resolved simple hardware malfunctions.
• Assisted in periodic maintenance of devices and checks.
• Supported printing operations, checks, and internet connectivity.