Adel Ali  Abouzaid  ali, Branch Operations Manager / Senior Operations Officer

Adel Ali Abouzaid ali

Branch Operations Manager / Senior Operations Officer

Burgan Bank

Location
Kuwait - Hawali
Education
Diploma, Financial Accounting Intermediate Program
Experience
24 years, 0 Months

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Work Experience

Total years of experience :24 years, 0 Months

Branch Operations Manager / Senior Operations Officer at Burgan Bank
  • Kuwait - Al Kuwait
  • July 2008 to September 2017

To provide the best customer service by controlling the overall branch sales and operational activities and maintaining the accuracy and integrity
Ensuring that the day to day branch tasks are effective and efficient
Review & verify all loans documents, etc in accordance with the bank's loan policies and procedures and loan approvals are obtained as per the approved loan matrix
Report to higher management on any deviations related to policies & procedures, suspicious transactions and other control measures.
Supporting Branch Staff to achieve their sales targets by sales plan preparation & communication.
Ensuring overall sales and operations meet the highest customer service standards.
Skills gained (communication, team work, interpersonal, problem solving, etc
Ensuring that the day to day branch operations are effective and efficient.
Ensuring overall branch cash management.
Verify accounts, Time Deposits and other bank's products opening and closing process.
ensuring proper documentation is in place and complete customer information is obtained and validated in the system..
Oversee the implementation and execution of the branch operational
processes and procedures, identify any issues/problems and recommend improvements in order to minimize risk and ensure compliance to internal audit, and CBK procedures.
Support the Branch Manager on Branch administration issues to deliver meticulous customer service.

Officiating Branch Manager / Senior Operations Officer at Burgan Bank
  • Kuwait - Hawali
  • May 2006 to September 2017

To provide the best customer service by controlling the overall branch sales and operational activities and maintaining the accuracy and integrity

Branch Operation Manager / Senior Operations Officer

. Ensuring that the day to day branch tasks are effective and efficient

Review & verify all loans documents, etc in accordance with the bank's loan policies and procedures and loan approvals are obtained as per the approved loan matrix

Report to higher management on any deviations related to policies & procedures, suspicious transactions and other control measures.

Supporting Branch Staff to achieve their sales targets by sales plan preparation & communication.

Ensuring overall sales and operations meet the highest customer service standards.

Skills gained (communication, team work, interpersonal,
problem solving, etc


Ensuring that the day to day branch operations are effective and efficient.

Ensuring overall branch cash management.

Verify accounts, Time Deposits and other bank's products opening and closing process.
ensuring proper documentation is in place and complete customer information

is obtained and validated in the system..

Oversee the implementation and execution of the branch operational

processes and procedures, identify any issues/problems and recommend improvements in order to minimize risk and ensure compliance to internal audit, and CBK procedures.

Support the Branch Manager on Branch administration issues to deliver meticulous customer service.

Supervisor purchase, Mail, & Stores at Burgan Bank
  • Kuwait - Al Kuwait
  • October 1993 to May 2006

Supervise the purchase of appropriately authorized office equipment, stationery or consumables, and to provide the staff with approved supplier lists and ensuring procedures are followed accurately.
Ensure the maintenance and service, possibly external suppliers, of all the bank's physical assets in line with guidelines in order to extend their useful life.
Monitor an inventory of the bank's physical assets and undertake a periodic audit to monitor the condition of the assets.
Monitor the services' cost against budget highlighting any variances to the Manager, General Services.
Supervise and motivate a team of subordinate staff to deliver the optimum and agreed levels of contribution to the bank

Education

Diploma, Financial Accounting Intermediate Program
  • at Institute of Banking Studies
  • February 2011

1. Accounting Process. 2. Accounting Standards. 3. Reconciliation Statements. 4. Accounting for Depreciation, Depletion, Amortization and Impairment of Assets. 5. Preparation of Financial statements : 6. Partnership. 7. Royalty. 8. Branch and Departmental Accounts. 9. Self-Balancing Ledger and Sectional Balancing Ledgers. 10. Accounting for Service Sectors. 11. Accounting for Special Transactions. 12. Banking, Electricity and Insurance companies.

Diploma, Islamic financial services
  • at Institute of Banking Studies
  • November 2005
Diploma, English report writing
  • at Institute of Banking Studies
  • June 2004
Diploma, Asset Management
  • at Institute of Banking Studies
  • December 2001
Diploma, Economic feasibility study and evaluation of projects
  • at IBS
  • December 2001
Higher diploma, Managerial Accounting MBA Advanced Course
  • at Institute of Banking Studies
  • June 1998

Managerial accounting encompasses all fields of accounting aimed at informing management of business operation metrics. Managerial accountants use information relating to the costs of products or services purchased by the company. Budgets are also extensively used as a quantitative expression of the business’ plan of operation. Individuals in managerial accounting utilize performance reports to note deviations of actual results from budgets.

Higher diploma, Quantitative Businesses Analysis MBA program
  • at IBS
  • December 1997

In this program we have discussed the distinguished approaches to quantitative techniques and its various applications in management, statistical analysis and other industries. Here, we will discuss the approaches of quantitative techniques.

Diploma, English for Banking communication
  • at Institute of Banking Studies
  • December 1997
Diploma, Business Analysis using PC's Applications
  • at Institute of Banking Studies
  • June 1997

The points of modelling best practice such as assumptions documentation, linking, only entering data once, ensuring formulas are consistent, and avoiding bad modelling habits, financial modellers can be sure that their models are more robust, have fewer errors, and are easier to audit. One of the most important principles of best practice is to document assumptions, and this chapter lists different technical methods of assumptions documentation, such as comments, footnoting, hyperlinks, and linked text. We also looked at the features and structural attributes of a well-built financial model.

Bachelor's degree, Pass
  • at Cairo University
  • July 1988

Bachelor of Commerce specialized in Accounting

Specialties & Skills

Branch Banking
Retail Accounting
Audit Support
Day to day Operations
Microsoft proficient
Negotiate
Leadership
Coaching & training
Successful selling strategies Course
Money Laundering Course

Languages

Arabic
Expert
English
Expert

Hobbies

  • السباحه
    هاوي
  • تنس الطاوله و التنس الارضي
    لاعب هاوي
  • كرة القدم
    كنت لاعب كرة قدم هاويا بالدوري المصري. و لاعب بدوري البنوك