عادل عدنان عادل الكردى

- Ensure the activation of the powers granted to the department regarding the approval / disapproval of credit study requests, and in the event of any violations of the policy, the requests are directed to the higher authorities to take decisions.
- Work to maintain productivity in the department within the required limit and ensure full compliance with the level of dealing and standard work time agreement.
- Work to reduce error rates (the error rate does not exceed 1% per month).
Ensure the validity of the analysis of the credit applications submitted for the study within the specified standard time.
Supervising the analysis of after-sales services requests within the specified standard time.
- Ensuring that the necessary inquiries are made for each credit application and that it is prepared for the purposes of the study
- The quality of submitting credit applications in accordance with the terms of the policy, the applicable return, and the sound credit opinion.
- The quality of submitting requests for after-sales services to ensure the safety of the wallet and customer service within the specified standard time.
- Responding to the negative indicators in the credit of individuals and the speed of conducting the required treatment and addressing the audit notes and the Central Bank of Jordan.
Ensure that all transaction data after evaluation are documented on the shared file with accuracy, quality and speed.
Participate in making suggestions regarding work policies and procedures, developing and/or amending them.
Preparing daily and monthly reports for the Head of Retail Credit on the volume of incoming, completed and delayed transactions, and the percentages of errors of credit analysts based on an assignment from the line manager.

*Judicious use of the delegated discretionary decision making authority in the approval of all Deviations from product policy and credit parameters, as per the approved delegated matrix for Home finance.
*Meeting the Targeted Productivity Level & to ensure Adherence to Service Level Agreement (SLA) & Turn Around Time (TAT).
*To Ensure reduction in individual & Overall Error Rates (Error Rate Not To Exceed 1% For Any Month).
*To Ensure compliance to quality of Documentation and Home finance Policy parameters.
*To Ensure authenticity of data reported in the Daily Productivity Sheet.
*To Ensure productivity output to enhance within given resources in times of peak load (month ends / promotions …).
*To Ensure Deviation Approvals from product and credit parameters as per the delegated Authority Matrix.
*To commit the department MIS data entry.

*Welcomes visitors by greeting them, in person or on the telephone;answering or referring inquiries.
*Contributes to team effort by accomplishing related results as needed.
*Recommends potential customers by answering product and service questions;suggesting information about other products and services.
*Open accounts for individuals and companies.
*Conducting bank transfers.
*Apply for loans to individuals.
*Submit applications for credits and guarantees.
*Download payroll and bank restrictions.

*Manage other tellers in performing the daily duties.
*Act as MIRLO “Money Laundering Reporting Officer “ in his branch in coordination with compliance team.
*Examines TELLERS reports of daily transactions for accuracy.
*To perform financial transactions ( cash, transfers, Foreign Exchange ) timely and accurately.
*Investigate and resolve overages/shortages.
* Filling and inventory of the ATM.

*Welcome & greet all customers.
*To perform financial transactions (cash, transfers, foreign exchange)timely and accurately.
*To eliminate risk of cash differences by following diligently the process set & ensuring accurate delivery of cash to customers.
*To be vigilant and alert on possible fraud.
*Investigate thoroughly differences in books by following required process of checking reports, notes denominations etc.
*Handle all exchange related transactions .
*Balance all daily transactions.
*Reduce wait time and serve time by efficient handling of process.
* Adjustments to the electronic check clearing system.
* Conducting notifications and settlement of returned checks.