ADEL HASSAN, manager of collection

ADEL HASSAN

manager of collection

Cairo university faculty of archaeology

Location
Egypt
Education
Doctorate, ادارة اعمال
Experience
19 years, 2 Months

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Work Experience

Total years of experience :19 years, 2 Months

manager of collection at Cairo university faculty of archaeology
  • Egypt - Cairo
  • My current job since April 2018

Responsibilities: Doing Exhibition and museum catalogs
essays and Catalogue entries. Digitalize the holding
records from paper to electronic. Preparing museum
identification cards according to the UN ICOM document.
Worked closely with my team member to maintain optimum levels of
communication to effectively and efficiently complete projects. Drove expansion of
museum collections and programs in response to student and faculty needs and
special requests.
Researched, planned, and set up attractive and informative museum exhibits

head of high education at Cairo university faculty of archaeology
  • Egypt
  • January 2014 to January 2018

play a vital role in the institution, The role of administrator is both a challenging
and varied field of work. contact for both staff and students.
ability to deal with a variety of tasks, including course transfer requests, queries
regarding workloads, and details.
Arranging exams Student registration and course transfers
Timetabling.
Attending and chairing academic and general staff meetings
Planning departmental events.
Schedule and coordinate meetings, appointments.

College Librarian at Cairo university faculty of archaeology
  • Egypt - Cairo
  • February 2012 to March 2014

Responsibilities.
• Help researchers collect data, Indexing books, and check new books from Bookfair.
Sorted and shelved an average of \[3000\] donated collections per \[6 months\].
• Increased library's collection by \[40\]% over 3 years. Located requested books on
shelves and in the library database and fetched items for patrons. Prepared reports
detailing findings of inspections, investigations, and tests. Supervised \[18\] people
besides my team members.
• Set policies governing all areas of operations, including inspecting, testing, and
compliance

Inspector and tour guide at Ministry of archaeology
  • Egypt - Cairo
  • January 2011 to January 2012

Responsibilities
• Tour guide at el moas street Prepared reports detailing findings of the inspection,
and illegal works on archaeological sites. Raise awareness of inhabitants about
crucial preservation of historical buildings till our children successors us safely. Tour
guide at el moas street explanation and definition.

customer service manager at private sector
  • Egypt - Alexandria
  • January 2009 to January 2011

handling problem's and call center.
Greets, assists and directs employees, visitors and Responds to public inquiries.
Receives, directs and relays telephone messages and fax messages.
Coordinates the pick-up and delivery of express services (FedEx, UPS, etc.)
Provides word-processing and secretarial support.

Customer service Representative at united grocer , AL-futtaim group
  • Egypt - Cairo
  • January 2005 to January 2010

Maintained customer satisfaction with forward-thinking strategies focused on
addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers in a fast-paced environment. Fielded customer questions regarding available merchandise,
sales, current prices, and upcoming company changes.
Offered advice and assistance to customers, paying attention to special needs
or wants.
Suggested new procedure to persuade canceling customers to stay with the
company, resulting in \[35\]% decrease in cancellations. Answered constant flow
of customer calls with up to \[15\] calls in queue per minute.
exceeded daily sales Regularly and product add-on quotas. Answered
customer telephone calls promptly to avoid on-hold wait times. Responded to
customer requests for products, services, and company information. Collected
customer feedback and made process changes to exceed customer
satisfaction goals \[85\]%

Education

Doctorate, ادارة اعمال
  • at University Of Maryland University College
  • December 2018

The study covers a lot of Courses (Training of trainers, LIFE coaching NCD, Mind Management, Scientific Researching, court, Mini MBA, Project management, Strategic planning, International marketing and franchise, Neuro- linguistic programming, Dynamics of nervous adaption, modern strategies in crisis management, Administrative corruption ) Diploma

Bachelor's degree,
  • at Alexandria , Institute Of Coptic Studies
  • January 2017

of Coptic studies ((Credit Hours System).CGPA: 3.733 A

Bachelor's degree, اثار وتاريخ
  • at Alexandria , Institute Of Coptic Studies
  • January 2017

Faculty of arts at Alexandria , Institute Of Coptic Studies, Alexandria,((Credit Hours System).CGPA: 3.733 A)).

Bachelor's degree, Honor
  • at Franciscan cultural centre
  • January 2015

دراسات حرة في التاريخ والفنون والاثار القبطية

Bachelor's degree, Honor
  • at Franciscan cultural centre
  • January 2015

diploma of how to accept others peaceful between society

Master's degree, arts
  • at Cairo University
  • January 2014

Faculty of Archaeology , Cairo University under the topic ( Floral and geometric Decorations of the Arabic Manuscripts)

Bachelor's degree, Honor
  • at Cairo University
  • January 2007

Faculty of Archaeology , التاريخ والعمارة والفنون والكتابات

Specialties & Skills

Management
Business Administration
Crisis Management
Lecturing
Customer Service Management
CALL CENTER
ADMINISTRATION
CASHIER
CUSTOMER SERVICE
DELIVERY
INDEXING
LIBRARIAN

Languages

English
Expert